Progressive Auto Insurance
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Report a new claim: Progressive online claims reporting allows you to file your claim in just a few minutes.

Track your claim: Monitor your vehicle's repair status, view your estimate, e-mail your claims rep and track payments made on your claim.

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Auto Insurance Claims — And More

Progressive is here 24/7 to help you with your claim. From auto insurance claims to boat insurance claims, we can resolve yours fairly and efficiently. Our Immediate Response Vehicles (IRVs) — those white SUVs with the Progressive logo on the side — are there when you need them to give you a head start on auto insurance claims or any other claim you have with us — and that's just the beginning. With our concierge level of claims service, we can help you save time by managing the repair process for you.

Reporting a Claim

We make automobile insurance easy, and we make reporting a claim just as easy. If you have a car insurance policy with us, you can report auto insurance claims online 24/7. You don't have to have just a car insurance policy, either. You can report your motorcycle, boat or RV claim at any time, too. A claims representative will contact you — often within two hours — to answer any questions and schedule a vehicle inspection.

More Than Just a Car Insurance Policy

When choosing a car insurance policy, you can either dole out or save your hard-earned money. Which would you rather do? With so many auto insurance policy companies out there making all sorts of auto insurance claims, how do you sort through them to find the the right combination of price and service for you? By shopping with Progressive. We provide information that helps you make the decision that is best for you, and we compare auto insurance companies so you can see who's best for you. Delivering on auto insurance claims. Now that's Progressive.

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Concierge Claims Customer Reactions

Watch and find out how real customers feel about the concierge claims service.

Why Use Network Shops

Choosing a body shop in Progressive's network of preapproved repair shops means you'll have the following benefits:

  • Convenient drop-off
  • Easy estimates
  • Priority status
  • Continual updates
  • Faster repairs
  • Quality repairs
  • Limited lifetime guarantee

Learn more about our network shops. (772KB)

View our claims process

If you are a body shop that wants to join the Progressive network, click here.

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