2010 GRI Report

Our business reporting, processes and products promote open communication and access to information to help you take control of your insurance choices. We believe that transparency and accountability are key components in being a socially responsible company.
Here's our scorecard.

Global Reporting Initiative Performance Indicators (fiscal year 2010)

Strategy and Analysis Explanation
1.1 CEO statement See the CEO Message
1.2 Description of purpose We engage our people, agents, investors and customers in practical and meaningful ways to create a better future. Our strategies align with our beliefs, build business value, and improve social and environmental outcomes. Our integrated effort is across our business vision, values and operations. We continue to focus on clearly defining opportunities that make sense for the business, putting effective measurement processes and business practices in place, and establishing appropriate goals.