Encouraging a learning environment

Doing the right thing is in our DNA.

One thing that feels right is sharing the extensive knowledge and information we have to help people make good decisions.

We educate customers on insurance choices and safe driving behaviors. We teach students math and technology skills using insurance concepts. We offer investors monthly reporting on our business. We provide employees insight on living a healthy lifestyle and workplace inclusion.

Here are a few stories featuring more information on our education-related efforts.

  • Through our Information Technology organization’s Progressive Educational Partnership Program, in 2011 we helped students in these Ohio high schools: Euclid High School, Madison High School, Mayfield High School, Mentor High School, and Perry High School.
  • We worked with eight Ohio schools during 2011 on STEM (science, technology, engineering, math) initiatives to enhance student skills in these areas.
  • Progressive made a 2011 donation to Step Up for Students, a nonprofit organization focused on providing children K–12 from lower income homes who aren’t receiving what they need from the public school system an opportunity to attend a private school or one that better meets their needs.
  • In May, all employees were asked to complete annual mandatory Compliance & Ethics training, conducted by our third-party survey administrator, the Compliance & Ethics Leadership Council (CELC). This process helps us keep important Code of Conduct responsibilities fresh in our minds.
  • We published our 2011 Report on Loss Reserving Practices in the Investor Relations section of progressive.com. The report, released in May, explains how we use claims data, industry projections and other factors to determine how much money to set aside for paying claims.
  • In June, Gene Bennette from Superior Insurance Agency participated on behalf of Progressive at the Job Corp Safety Day Fair held in Cleveland. Almost 300 students attended the event, asking questions and collecting information about insurance. Job Corps is a public program targeting disadvantaged low income youth with a second chance opportunity to finish their high school education and earn a trade.
  • We offered a new service for customers and prospects—Severe Weather Text Alerts. Sign-up is at mobile.progressive.com/weatheralerts. It’s optimized for mobile phones and tablets. We were the first auto insurance company to offer this type of text alert service to give users timely texts when severe weather is near, including hail activity.
  • ColoradoBiz magazine selected us as one of the state’s best companies to work for based on a random survey asking employees how they felt about the work environment.
  • Our newest version of the Progressive iPhone app hit the iTunes store on July 18 with a new VIN-Scan feature that allows users to scan a VIN barcode and quickly compare the insurance costs for up to three different vehicles. A useful feature only available from Progressive.
  • The Progressive Latin American Networking Association (PLANetA) Employee Resource Group, in conjunction with National Hispanic Heritage Month, presented ¡Viva Progressive! This companywide educational celebration, which ran from Sept. 12 – Oct. 14, showcased the richness and diversity of Hispanic culture at Progressive through a wide variety of events, contests and activities.
  • The Cleveland Plain Dealer ranked us as one of the top workplaces in northeast Ohio based on employee surveys on topics ranging from leadership, compensation and training to our diverse and flexible workplace.
  • Throughout 2011, our sales force educated agents on social media tools and resources to help them gain attention in the digital marketplace. Many agents now have agency blogs and state-level Facebook pages for communicating with customers and to get the latest Progressive news and social media trends.
  • InformationWeek magazine named us to its annual list of the country’s most forward-thinking users of business technology, the InformationWeek 500. This is the 12th year we’ve received the honor.
  • J.D. Power ranked us 12th in its National Auto Insurance Study, in which car insurance customers rate satisfaction with their insurance companies. Customers rated us highest for: accessing policy information online, settling claims in fewer than 10 days, and error-free billing.
  • The Austin American-Statesman named us to its Top Workplaces in Austin list, based on anonymous employee surveys from area employers.
  • We ranked number 164 in the 2011 Fortune 500 list, which ranks America’s largest corporations based on total revenues. We’ve made the list every year since 1995.
  • The St. Petersburg Times ranked us as one of the “Top Workplaces 2011.” It’s a list of the best places to work in the Tampa Bay region based on employee responses to a survey on what makes an organization a great place to work.
  • We maintained a 100 percent 2011 Corporate Equality Index score from The Human Rights Campaign Foundation, the largest LGBT advocacy group in the U.S. The Cleveland chapter also gave us the Corporate Equality Award for our visible work, both internally and in our communities, to support and promote fair-minded values toward all people.
  • Keynote Competitive Research consistently ranks us as the number one insurance website. We’ve held this spot for every quarterly scorecard ranking published, except one, since 2000.