@Progressive Blog

Thank you for the thank-you’s!

Posted by Brittany Ritchey on 1/16/2013 at 12:00 PM

The claims experience really puts your car insurance to the test.

There’s a lot we do at Progressive to try to make things easy for you—from having one representative work with you until your claim is resolved, to offering to handle all your repairs for you and arrange for your rental car.

Getting a “thank-you” always reassures us that you’re getting the service you want and deserve.

So, thank YOU, John F., for sharing your story:

We’re at your service for repairs, too

Posted by Brittany Ritchey on 1/14/2013 at 8:00 AM

You trust your insurer to take care of a claim when you have one.

At Progressive, we take care of your claimand can manage your repairs, too.

Just drop off your damaged car at a Progressive Service Center; you can even pick up a rental at the same time—saving a trip.
Go back to your normal routine; we coordinate the entire repair process and call you when you can pick up your car.
• A trusted shop performs your repairs—which are guaranteed for as long as you own or lease your car, even if you move to another state.

“I love how easy it was to take them my car, sign a couple papers and be given the keys to the rental that was right there waiting for me,” says a Service Center customer in Phoenix.

“To not have to do anything myself is worth being with Progressive.”

Right now, there are 54 Service Centers countrywide. And more are opening in other cities—starting with one in Silver Spring, Md., in February.

Learn more about Progressive’s Service Centers:

Tagged with: Claims Service Center

Researching new cars? Here’s a must-read for you

Posted by Brittany Ritchey on 12/4/2012 at 7:00 AM

10 hours. That’s how long (on average) people spend doing research before buying a new car, according to a study conducted by Harris Interactive.

Save some time by reading our quick-reference guide to:

How does my car affect my insurance rate?

While you probably won’t choose a car solely based on how much it costs to insure, knowing this might help you make the final call.

(Tip: Use our Cost to Insure calculator, available on our mobile site and app, to compare vehicles and see which is least expensive to insure.)

how your car affects your insurance rate

 

Tagged with:

The Box: Off the shelf and into the spotlight

Posted by Brittany Ritchey on 12/3/2012 at 3:05 PM

The Box.

While he hasn’t gone unnoticed in his TV appearances—customers have even asked for their own box!—he hasn’t exactly been in the spotlight. Until now.

Starting this week, he’s off the shelf and bringing everyone behind-the-scenes into the world of a Superstore superstar.

By the way, did The Box’s smooth voice sound familiar? It’s Chris Parnell.

And, did you happen to catch any hidden gems? Hint: The first one is hanging above The Box’s fireplace.

Tagged with: The Box TV Commercials

Storm preparation: 4 tips to stay safe and minimize damage

Posted by Brittany Ritchey on 10/29/2012 at 10:35 AM

According to CNN.com this morning, about 50 million people, from Virginia to Massachusetts, are expected to feel the effects of Hurricane Sandy. These tips can help you stay safe and minimize damage during and after the storm:

Take shelter in a safe location.
This might require evacuating your home—despite the natural desire to stay behind and protect it. If so, monitor weather and traffic reports to identify your evacuation route, secure your property and head for higher ground. If you can, take all of your vehicles with you. If you can’t, store them indoors or on high ground as close as possible to a sturdy building.

Keep insurance documents with you.
Place your insurance documents, vehicle registration and title in a waterproof bag and keep them with you. Then, take photos of your vehicles; this can help if you have a claim.

Report vehicle damage immediately.
Don't try to start or move a flooded vehicle; you could cause more damage. If you’re a Progressive customer, you can call us to report a claim anytime at 1-800-776-4737. You can also log in to report a claim.

If it’s safe to drive, use caution.
Never drive over a downed electrical line, and avoid low-hanging and fallen power lines and debris. Never travel down a road submerged in water; underlying currents could carry your vehicle away. And if your vehicle stalls in water, immediately abandon it; floodwaters can rise several feet in a matter of minutes.

For more flood safety tips and hurricane safety tips, go to our Vehicle Resources section.