It's more than just a phone call.
It's someone who's looking for a little help.
Maybe it's a simple question about a recent payment. Or a complex question about a coverage. Or something in between.
Whatever it is, our contact center representatives have the training the tools the knowledge to help. They have the power to make a difference.
They are the voice of Progressive.
In so many ways, contact center representatives fulfill the promises in our advertising.
They're friendly and outgoing people, with a willingness to learn, who want to help others. Sound like anyone you know?
Representatives enjoy the flexibility of a wide variety of schedules in our six major call center locations across the country.
Roles include: customer service representatives, inbound sales representatives and centralized claims processors.
Our culture is incredibly diverse. We embrace everyone from all walks of life which reflects our core values as a company.
- Jesus L., Contact Center Supervisor