Customer Contact Centers

The voice of Progressive

It's more than just a phone call.

It's someone who's looking for a little help.

Maybe it's a simple question about a recent payment. Or a complex question about a coverage. Or something in between.

Whatever it is, our contact center representatives have the training … the tools … the knowledge to help. They have the power to make a difference.

They are the voice of Progressive.

In so many ways, contact center representatives fulfill the promises in our advertising.

They're friendly and outgoing people, with a willingness to learn, who want to help others. Sound like anyone you know?

Representatives enjoy the flexibility of a wide variety of schedules in our six major call center locations across the country.

Roles include: customer service representatives, inbound sales representatives and centralized claims processors.

Our culture is incredibly diverse. We embrace everyone from all walks of life which reflects our core values as a company.

  • Jesus L., Contact Center Supervisor

Tour this role with an employee.