Terms of Use of this Application

(Last updated June 6, 2016)

Your use of this Progressive Mobile Application ("Application") is expressly conditioned on your acceptance of these Terms of Use. If you do not agree with any part of the Terms of Use, you must not use this Application.

Progressive Casualty Insurance Company and its affiliated companies ("Progressive") reserve the right to modify these Terms of Use at any time. Continued use of this Application by you will constitute your acceptance of any revisions to the Terms of Use. Please check this page regularly.

Except where otherwise indicated, all materials contained in this Application are the copyrighted property of Progressive Casualty Insurance Company, its affiliated companies and/or third party licensors. The Progressive logo, all other service marks, and the names of various products and services described within are service marks of Progressive Casualty Insurance Company or its affiliates.

Permission is hereby granted to use, copy and distribute these materials as presented in this Application and without alteration for non-commercial purposes only; provided that all copyright and other proprietary notices appear in all copies in the same manner as the original. All other uses are prohibited.

Except as expressly provided herein, you shall not use any portion of this Application, or any other intellectual property of Progressive (including, but not limited to Progressive service marks), on any other Web site or application, in the source code of any other Web site or application, or in any other printed or electronic materials. Except as expressly provided herein, you shall not modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of this Application's content or frame this Application within any other Application without our prior written permission. Systematic retrieval of data or other content from this Application to create or compile, directly or indirectly, a collection, compilation, database or directory, without prior written permission from Progressive, is prohibited.

Progressive does not knowingly permit anyone to post on this Application materials that infringe on the intellectual property rights of third parties. If you believe that your work has been copied and is available on this Application in a way that constitutes copyright infringement, please provide our designated agent (named below) with a notice that includes substantially the following information:

  1. a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
  2. identification of the copyrighted work claimed to have been infringed;
  3. identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  4. your contact information, including your address, telephone number, and email address;
  5. a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Upon receipt of a notice meeting the above requirements, we will respond in accordance with the Digital Millennium Copyright Act to remove or disable access to the material claimed to be infringing or to be the subject of infringing activity. We will also terminate account access by repeat infringers where we deem appropriate. Our designated agent for notices concerning copyright infringement is:

Jason Hoehnen, Digital Strategy and Experience Manager
Progressive Casualty Insurance Company
300 North Commons Blvd.
Mayfield Village, OH 44143
Jason_Hoehnen@Progressive.com
440-395-1157 (phone)
440-395-1812 (fax)

Submitted Ideas Policy

When you submit ideas or materials to Progressive ("Submissions"), such as for marketing, advertising, promotions, contests, products, services, devices, processes, trademarks, logos, artwork, music, photos, or videos, you grant to Progressive a perpetual, irrevocable, world-wide, royalty-free right and license to use, modify, publish, disclose, or exploit the Submission at Progressive's discretion.

Third-Party Sites

This Application may contain links to other Internet Web sites ("Third-party Sites") that are not maintained by Progressive. These links are provided solely for your convenience. Progressive makes no warranties or representations about the content of, any products or services offered by, or the intellectual property compliance of, such Third-party Sites. We recommend that you take the time to read the privacy policies and user agreements of these sites.

Acceptable Use/Content Requirements

Your use of the Application is limited to its contemplated functionality. In no event may the application be used in a manner that:

  • harasses, abuses, threatens, defames or otherwise infringes upon the rights of any other party, including, but not limited to intellectual property rights;
  • is unlawful, fraudulent or deceptive;
  • uses technology or any other means to gain unauthorized access to any part of the Application or Progressive's computer networks or user accounts; or
  • uses, attempts or otherwise introduces automated processes, bots, spiders, screen scrapers, viruses, malware, adware or any other software or computer code that interrupts, destroys, limits, or surreptitiously monitors software, hardware or electronic communications.

Please keep the following in mind when submitting photos and videos of a claim through the Application:

  • to submit a photo or video, you must be at least 15 years of age;
  • you must be the copyright holder or have permission of the owner to submit the photo or video;
  • only submit photos or videos of property damage arising from the insurance claim you are reporting at or as near to the time of the incident as possible; and
  • Progressive may use location data from your mobile phone, metadata, and any other information contained in the photos or videos you submit in the resolution of your claim.

Password Registration

Some Progressive Web sites and portions of the Application are restricted and require a user identification code ("User ID") and a password for access. Unauthorized use of or access of such sites or portions of the Application is strictly prohibited.

In accessing Progressive sites or portions of the Application requiring a User ID and password, you agree that:

  • Progressive is entitled to act on instructions received under your User ID and password.
  • Progressive is not liable for any unauthorized access to your personal information that is not the direct result of gross negligence or intentional misconduct on the part of Progressive.
  • You will keep your password confidential and you will notify Progressive immediately if you believe someone else has obtained your User ID and password or any unauthorized access to the online service site has occurred or may occur.
  • Progressive may block access to the online service site without prior notice if we believe your User ID and password are being used by someone other than you, if any unauthorized access to your personal information has occurred or may occur, or for other reasons.

Disclaimer of Warranty

The content and materials in this Application are provided "as is" and without representations or warranties of any kind, either express or implied. To the fullest extent permitted by law, Progressive expressly disclaims all warranties, express or implied, with respect to this Application including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. Progressive does not warrant or represent that the functions or operation of this Application will be uninterrupted or error-free, that defects will be corrected, or that this Application, its servers or any e-mail sent from Progressive are free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Progressive shall not be liable for any injury, loss, claim, or damage, nor any indirect, special, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, which arises out of (a) the use of, or inability to use, this Application or content found in this Application, or (b) unless resulting from the gross negligence or intentional actions of Progressive, the unauthorized access to or alteration of your transmissions or data, even if Progressive has been advised of the possibility of such damages.

Termination of Application or Access to the Application

Progressive reserves the right to terminate the Application or your access to the Application at any time for any reason.

Jurisdiction / Enforceability

Use of this Application shall be governed by and construed in accordance with the laws of the State of Ohio without giving effect to any principles of conflicts of laws. Any dispute concerning this Application shall be subject to the exclusive venue of a court of competent jurisdiction in Cuyahoga County, Ohio.

Should any provision of these Terms of Use be held invalid, unlawful or for any reason unenforceable, then the invalid, unlawful or unenforceable provision shall be severable from the remaining provisions. Such invalid, unlawful or unenforceable provision shall not affect the validity or enforceability of the remaining provisions.

Underwriting Companies

Motor vehicle insurance policies are underwritten by the following Progressive insurance companies:

Artisan and Truckers Casualty Company
c/o CT Corporation System, 8040 Excelsior Dr., Suite 200
Madison, WI 53717

Drive New Jersey Insurance Company
c/o CT Corporation System, 820 Bear Tavern Road, Suite 305
West Trenton, NJ 08628

Mountain Laurel Assurance Company
6300 Wilson Mills Road
Mayfield Village, OH 44143

*National Continental Insurance Company
(C.A. #6670)
1300 Walt Whitman Road
Melville, NY 11747
State of Domicile: NY

*Progressive Advanced Insurance Company
(C.A. #07535)
6300 Wilson Mills Rd.
Mayfield Village, OH 44143
State of Domicile: OH

Progressive American Insurance Company
6300 Wilson Mills Road
Mayfield Village, OH 44143

Progressive Bayside Insurance Company
6300 Wilson Mills Road
Mayfield Village, OH 44143

*Progressive Casualty Insurance Company
(C.A. #6007)
6300 Wilson Mills Road
Mayfield Village, OH 44143
State of Domicile: OH

Progressive Classic Insurance Company
c/o CT Corporation System, 8040 Excelsior Dr., Suite 200
Madison, WI 53717

Progressive County Mutual Insurance Company
7301 Metro Center Drive
Austin, TX 78744

Progressive Direct Insurance Company
(C.A. #07518)
6300 Wilson Mills Road
Mayfield Village, OH 44143
State of Domicile: OH

Progressive Express Insurance Company
6300 Wilson Mills Road
Mayfield Village, OH 44143

Progressive Freedom Insurance Company
c/o CT Corporation System, 820 Bear Tavern Road, Suite 305
West Trenton, NJ 08628

Progressive Garden State Insurance Company
c/o CT Corporation System, 820 Bear Tavern Road, Suite 305
West Trenton, NJ 08628

Progressive Gulf Insurance Company
6300 Wilson Mills Road
Mayfield Village, OH 44143

Progressive Hawaii Insurance Corp.
6300 Wilson Mills Road
Mayfield Village, OH 44143

*Progressive Marathon Insurance Company
(C.A. #07755)
46333 Five Mile Road, Suite 100
Plymouth, MI 48170
State of Domicile: MI

Progressive Max Insurance Company
6300 Wilson Mills Road
Mayfield Village, OH 44143

Progressive Michigan Insurance Company
46333 Five Mile Road, Suite 100
Plymouth, MI 48170

Progressive Mountain Insurance Company
6300 Wilson Mills Road
Mayfield Village, OH 44143

Progressive Northern Insurance Company
c/o CT Corporation System, 8040 Excelsior Dr., Suite 200
Madison, WI 53717

*Progressive Northwestern Insurance Company
(C.A. #6350)
6300 Wilson Mills Road
Mayfield Village, OH 44143
State of Domicile: OH

Progressive Paloverde Insurance Company
c/o CT Corporation System, 150 West Market Street, Suite 800
Indianapolis, IN 46204

Progressive Preferred Insurance Company
6300 Wilson Mills Road
Mayfield Village, OH 44143

Progressive Security Insurance Company
2450 Severn Avenue, Suite 102 & 200
Metairie, LA 70001

Progressive Select Insurance Company
6300 Wilson Mills Road
Mayfield Village, OH 44143

Progressive Southeastern Insurance Company
c/o CT Corporation System, 150 West Market Street, Suite 800
Indianapolis, IN 46204

*Progressive Specialty Insurance Company
(C.A. #5060)
6300 Wilson Mills Road
Mayfield Village, OH 44143
State of Domicile: OH

Progressive Universal Insurance Company
c/o CT Corporation System, 8040 Excelsior Dr., Suite 200
Madison, WI 53717

*Progressive West Insurance Company
(C.A. #6470)
6300 Wilson Mills Road
Mayfield Village, OH 44143
State of Domicile: OH

*Progressive Choice Insurance Company
(C.A. #07541)
6300 Wilson Mills Road
Mayfield Village, OH 44143
State of Domicile: OH

*United Financial Casualty Company
(C.A. #5874)
6300 Wilson Mills Road
Mayfield Village, OH 44143
State of Domicile: OH

* Companies maintaining a Certificate of Authority to transact insurance in California. The Certificate of Authority number (C.A. #) appears after the company name.

Homeowners Insurance

Homeowners insurance is made available through:

Progressive Specialty Insurance Agency, Inc.
6300 Wilson Mills Rd.
Mayfield Village, OH 44143
State of Domicile: OH

Patent Notice

U.S. Patent Nos. 8,484,046, 8,712,795, and 8,694,788 as well as pending applications which claim priority from these patents, apply to portions of this Web site and Application.