Privacy Policy

(Last updated April 17, 2015)

What does Progressive do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and credit history
  • Account transactions and payment history
  • Transactions or loss and insurance claim history
  • Your location. You can configure location services in your mobile device's settings.

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customer’s personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Progressive chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Progressive share? Can you limit sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes—
information about your creditworthiness
No We don't share
For nonaffiliates to market to you No We don't share

Questions?

Call 1-800-PROGRESSIVE or go to progressive.com/privacy.

Who we are
Who is providing this notice? The Progressive Group of Insurance Companies.
What we do
How does Progressive protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Progressive collect my personal information? We collect your personal information, for example, when you
  • give us your contact information or provide account information
  • apply for insurance or pay insurance premiums
  • file an insurance claim
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include companies with a Progressive name and financial companies such as insurance companies and agencies
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Progressive does not share with nonaffiliates so they can market to you
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance companies and agencies

Other Important Information

State Laws

In some states, you may limit the sharing of your personal information for joint marketing with other financial companies. Progressive doesn’t share your personal information for joint marketing in these states.

State laws require that we disclose that:

  • Information we obtain from consumer reporting agencies may be kept by them and disclosed to other persons.
  • You can contact Customer Service to review and correct information we have about you.
  • To the extent that state law is more protective than federal law, we will follow the state law. State-specific privacy policies are available at progressive.com/privacy.
  • If you are a victim of abuse, you can help protect confidential abuse information, such as your address and telephone number, from disclosure to an abusive family or household member, partner or caretaker by contacting Customer Service to place your insurance policy in your name.