Contact Us

Phone Numbers

24/7 Customer Service

  • General: 1-800-776-4737
    When you call, press:
    1. To report an accident or make a claim
    2. For billing or policy changes
    3. To get a quote or buy a policy
    4. For roadside assistance
    6. To speak with a Spanish-speaking representative
  • Commercial: 1-888-240-9839

Report Fraud or Identity Theft


General Fax



Corporate Headquarters

The Progressive Corporation
6300 Wilson Mills Rd.
Mayfield Village, Ohio 44143

Investor Relations

The Progressive Corporation Investor Relations
6300 Wilson Mills Road
Box W33 Mayfield Village, Ohio 44143


For online help with your policy, chat or email with us. First, though, be sure to log in to protect your privacy.


Get instant answers to most of your policy questions anytime Monday through Friday between 5:00 a.m. and midnight EST.


Not available during our chat hours? Send us an email. We'll get back to you as soon as possible. (If you have questions unrelated to your policy, you can email us without logging in here).