Progressive offers choices so you can reach us whenever, wherever, and however it’s most convenient. You can choose how you want to buy your car or other vehicle insurance: directly from a Progressive company (online, by phone, or on a mobile device), or through an independent agent or broker.
Because there are differences in expenses or other business aspects among these sales channels, prices may vary based on how you buy. For example, if you buy through an agent or broker, your car insurance price includes the commission paid to the agent or broker selling the policy. If you buy directly from a Progressive company, your car insurance price reflects the cost of staffing and maintaining the sales and service centers, and a larger portion of our marketing costs.
But no matter how you buy your Progressive policy, you’ll still receive the benefits and services that the Progressive companies offer to their customers, including 24/7 customer, claims and online service.