Report a new claim or view the status of an existing claim
No matter which type of claim you have, our goal is to make sure everything goes smoothly. That means making your claims process as easy as possible and keeping you updated.
Get a breakdown of the claims process, what to do, and where to go from here.
Keep in mind, you don’t have to actually get repairs. Instead, you can simply get an inspection to see what your damages are, and we’ll send you payment for that amount (minus your applicable deductible). However, if you have a loan or lease, you should check with your lender to see if they require repairs.
If you already have a repair shop in mind, you can use them too. In fact, you can use any shop you’d like, but you should check to see if they’ll guarantee your repairs.See more on our limited lifetime guarantee for repairs
We have established relationships with dealers and repair shops to make sure everything goes smoothly. But you can still choose another shop if you'd like.
You’re free to use any contractor you’d like (or DIY). Your claims rep will coordinate the process and make sure you’re always updated.