About Us

Headquartered in the Cleveland suburb of Mayfield Village, Ohio, we employ about 26,000 people and operate in more than 300 offices across the United States.

We drive social good in the course of doing business through transparency, efficiency, innovation and empowerment. Information on our agency and direct operations, financial performance, work environment, policies and corporate governance can be found at progressive.com and in our annual reports.

We enjoy a work environment that thrives on risking, learning, growing and performing. Our main goal is to be U.S. consumers' #1 choice for car insurance. We communicate our achievements, our approach to business and our values to help you understand what to expect from us and what we expect from each other. The common shares of the Progressive Corporation are publicly traded at NYSE:PGR.

Social Responsibility Goals
  • Operate profitably and ethically.
  • Insure a better future through educational efforts.
  • Minimize the effect of our business operations on the environment.
  • Encourage employees and partners to support the communities where we live and work.

Driving the future of insurance for you has been our mantra since we opened our doors in 1937. Together, we have come a long way.

Have a look at some of the Mile Markers we've passed throughout the years.

Pioneering drive-in claims service and a monthly premium payment option to make insurance more affordable for all car owners

Introducing a Safe Driver Merit Plan that extended low rates to accident-free drivers

Creating the nonstandard auto insurance segment to serve a consumer group neglected by other insurers

Turning an impulse to buy art for a new headquarters' building into a nationally recognized, company-owned contemporary art collection (Inaugural Artwork: Robert Rauschenberg's Yellow Body)

Starting a physician-managed holistic health services program for employees

Developing Progressive's Core Values based on past experiences and to guide us into the future: Integrity, Golden Rule, Objectives, Excellence, and Profit

Setting a new industry standard: Immediate Response claims service, promising customers and claimants 24/7 service designed to exceed expectations

Pioneering today's industry practice of sharing competitors' rates with consumers to allow you to compare offerings for yourself

Establishing the first U.S. auto insurance Web site to help you purchase and service insurance policies online

Reporting financial results monthly to openly communicate our results. We believe that we continue to be the only publicly held company who does so

Introducing one-stop claims service: the first insurer to manage the entire vehicle repair process, making it easier and convenient for customers and claimants

Scrapping 5,000+ contaminated insured vehicles that were total losses due to flood damage from Hurricane Katrina because we didn't want them re-sold to consumers or our people working around them

Being the first company to use the same profit/growth methodology for shareholder cash dividend payments as our employee variable pay program

Introducing Pet Injury coverage for cats and dogs as part of a customer's Collision coverage

Partnering with the X PRIZE Foundation on the Progressive Insurance Automotive X PRIZE, a worldwide $10 million team challenge to create super fuel-efficient vehicles

Offering Name Your Price®, an online consumer tool to customize your coverage needs based on how much you wish to pay for car insurance

Introducing Snapshot®, which lets you get a personalized rate based on how you actually drive. The better you drive, the less you pay

Delivering social media content and mobile applications that keep customers and others actively engaged with us, including the 5 million friends on Flo's Facebook page.