Report or Track a Claim

We hope you're okay; tell us what happened.

Or, track a claim without a Progressive account

This is exactly why you have insurance

It’s all hands on deck here when you have a claim—we’ll work hard to get your life back on track.

Full service, built in

Choose a Service Center and just drop off your car for your repairs. We’ll take it from there, and get your car back on the road two days faster, on average.

Updates in real time

Always know what’s happening with your claim. You get regular, easy-to-understand updates as your car moves through the process.

Repairs are guaranteed

All of the work done through a Service Center or network shop is guaranteed, for as long as you own or lease your car, boat, bike or RV.

What to do on the road

Breakdown — With Roadside Assistance, a tow truck or service vehicle—whichever you need—comes right to you.

Accident — Follow these steps at the scene; we take care of the rest.

Dead Battery — Hook up your jumper cables to another car and be back on the road in minutes.

Help — Put the Progressive App on your phone to have how-to and claims information handy.