Immediate Response® Vehicles

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Since 1994, Progressive has used Immediate Response Vehicles (IRVs) — those white SUVs with the Progressive logo on the side — to give your car insurance claim a head start. IRVs transport our claims professionals wherever you need them: to repair shops, tow yards, your house or your work to help resolve your auto insurance or other claim quickly and accurately. IRVs are just another benefit of having auto insurance with Progressive.

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Online Claims

Online Claims Reporting

To Start a New Claim or Check Claim Status Log in at the top of the page.

It's about you. And it's about time. ®
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