Claims

Main Page

We're here to help during uh-oh moments

If something happens, count on us to handle your claim as quickly as possible. You can report and track claims 24/7 through the Progressive app, your online account, or by calling.

You can try our easy and convenient Photo Estimate feature on the Progressive app that lets you send photos, video, and other small details of your damage—at any time, from anywhere—to get your repair estimate. And for repairs, you can choose to take advantage of Progressive’s approved network of over 3,000 repair facilities nationwide.

Click here to see how easy it is to report a claim.

See how Photo Estimate works:

Progressive Claims

You can report and track claims 24/7 through the Progressive app, your online account, or by calling.

Video:
Open on a minor car accident.
Narrator:
Dings, dents, and wrecks can happen in seconds.
Video:
Cut to a person’s hand holding a phone and taking a picture of the accident.
Narrator:
Resolving a claim can now happen in a flash.
Video:
Cut to white background with phone showing mobile app. Type next to phone reads: "Photo Estimate from Progressive."
Narrator:
Just use Photo Estimate on the Progressive app.
Video:
Cut to a person's hand holding phone; thumb presses "Start Photo Estimate" button.
Narrator:
With easy-to-follow instructions…
Video:
Cut to quick shots of phone taking a picture and a video of exterior and interior of car.
Narrator:
You can send us photos, video, and other small details.
Video:
Cut to person’s hand; thumb presses “Submit” button on app; background scene is an office setting.
Narrator:
Use it anywhere, on your own time…
Video:
Estimate pops up on phone; background scene changes to the interior of a home.
Narrator:
And we’ll send an estimate, in no time.
Video:
Cut to two cars. One is shiny and repaired; the other still has minor damage.
Narrator:
So you’ll have all the info you need to choose to repair, or leave it as is.
Video:
Cars drive off the screen; small “honk, honk” sound.
Narrator:
Whatever you decide, Progressive has your back.
Video:
Cut to hands holding a phone and taking a picture of the Progressive logo.
Narrator:
Photo Estimate from Progressive.
Video:
End on Progressive logo on screen with type: “Download the Progressive app. Photo Estimate is not available in all states or situations.”
Narrator:
Download the Progressive app today and take care of not-so-fun moments, faster.