Answers, at your fingertips
This is the place to come when you have a question about your insurance
Log in for quick, easy self-service 24/7
This is the place to come when you have a question about your insurance
Log in for quick, easy self-service 24/7
You can do a lot online with your Progressive account*. Here are the most common to-do's:
Log in to your Progressive policy
*Note: Online service options vary by policy and state.
Have any one of the following handy and use the Recover Password or User ID service:
Log in to your Progressive account and go to the payments section. There, you can:
You can also make a payment without logging in by using your policy number or email, birthdate and ZIP code.
Log in to your Progressive policy and go to the payments section. As one of your payment options, you can start an electronic funds transfer (automatic payments). You'll need three things: the name on the bank account, the account number and the routing number.
Call us anytime at 1-800-776-2778. Or, if you already got roadside assistance on your own, send the receipt to: Progressive Roadside Assistance, PO Box 9147, Medford, MA 02155. Include your name, policy number, year/make/model of the vehicle and return address. Once we confirm your coverage, we'll reimburse you for your expenses according to your policy.
We understand your needs can change. Call 1-866-416-2003 to cancel your policy and get answers to any questions you have.
Log in to your Progressive policy and go to the documents section. There, you can view, download, mail or fax the documents you need. Options include your insurance ID card, verification of insurance, declarations page and more.
The best way to understand a rate change is to call us at 1-800-776-4737. Many factors can affect your rate, including:
A personal auto policy sometimes covers businesses, especially if the vehicles are for personal use, too. Use the Commercial vs. Personal Auto Insurance service to help decide what’s right for you.
If anything has changed in your life—for example, if you bought a home, got married, moved or experienced any other major milestone—you should request a review of your coverage so you can rest assured that your policy still protects everything that’s important to you. Just call 1-800-776-4737 to see if you need to make any updates.
Give us a call at 1-800-776-4737. If you're new to Progressive, you can also request an SR-22 during your online quote.
Can't find your answer? Contact us to get help.
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