Progressive insurance reviews

The original person I talked to about a claim was great. She gave me a claim number and told me that an adjuster would call me within 48 hours. My problem was I had my Polaris Ranger stuck out in the forest and no way to get it home. If the adjuster was available I could have used their help who to us to get it home before someone steals it. I left it there overnight and could only find one recovery company that would retrieve it. 100 miles away. $1250.00 out of my pocket. Progressive will reimburse me they said.

Excellent customer service and very responsive to claim issues.

Upset at first when I spoke to representative early in the day, but looked for options on web site which was very very helpful.

Excellent service from local agent and progressives claim service!!

I am very satisfied with my interaction with Melinda my local ins rep. Thank you Mel.

Great services and your representatives are very polite and helpful in resolving the matter

When i called you guys were really helpfull and answerd the call really quick im impressed how easy everything was

We love using your services!

From start and through to the end. I received the highest level of customer service that one could expect. Thank you Shawntelle and the others.

I’ve been with Progressive for about 3 years now. I use the mobile app for almost all of my insurance needs. I’m very happy with my service, my rates, the ease of getting the info I need and handling any business pertaining to my policy via the mobile app, website or live agent

Ms Kelly was very helpful and professional while explaining every aspect of the different policies available. I am glad we switched to Progressive

The two women that helped me out today were amazing!!! I should have gotten her name before we got off the phone. But they were very polite and nice to talk to:) I say give them a raise.. lol

We love using your services!

Upset at first when I spoke to representative early in the day, but looked for options on web site which was very very helpful.

I am very satisfied with my interaction with Melinda my local ins rep. Thank you Mel.

Your rep, Carmen, at your call center in Columbus, OH was very knowledgeable and helpful. She took the time to ensure my request was completed accurately and expeditiously. She is an admirable representative of your organization.

quick and easy agent was friendly and accommodating.

Other than the 10 minutes I waited on the phone for an agent to come on everything was great

Very friendly customer service

Person I talked with was very nice and knowledgeable!

Progressive is a first rate insurance company that thrives in customer service.

Stephen provided me with excellent customer service and explained everything and I’m a happy customer and very glad that I switched from Esurance to y’all.

Extremely happy with my coverage and costs. My agent has been very helpful.

The two women that helped me out today were amazing!!! I should have gotten her name before we got off the phone. But they were very polite and nice to talk to:) I say give them a raise.. lol