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5/5
November 19, 2022
I had to get auto and renters insurance today. It didn't take long at all and I'm set up with both. It was cheaper than I thought. I was even able to get quotes on other options. Very pleased.
5/5
December 1, 2022
Marvin (auto)was fantastic on discussing my insurance quote. He was very very thorough on explanations.Victoria (home)was very professional , thorough , courteous and knowledgeable. She made my inquiry on home insurance very enjoyable .
5/5
November 29, 2022
Pleased with Progressive with my auto insurance during Ian. My car was totaled and they were very helpful.
5/5
November 30, 2022
I don’t like that my vehicle is collateral against repair. My idea of insurance is to cover unexpected expenses from unexpected damage. My vehicle with only cosmetic damage was recently totaled when I just wanted it repaired. But it was easier to take the total than to deal with the situation I thought I paid insurance to handle.
5/5
December 4, 2022
Everything is fairly clear just need to separate car insurance from house insurance when you make payments a little clearer other than that everything's great fantastic thank you.1
4/5
November 28, 2022
Progressive is easy to work with, and arefficient and Progressive rewards your good driving.
4/5
November 28, 2022
Progressive has been very professional throughout my whole process of signing up for my auto insurance.
5/5
November 30, 2022
I don’t like that my vehicle is collateral against repair. My idea of insurance is to cover unexpected expenses from unexpected damage. My vehicle with only cosmetic damage was recently totaled when I just wanted it repaired. But it was easier to take the total than to deal with the situation I thought I paid insurance to handle.
3/5
November 30, 2022
I've been with Progressive for well over a decade and have had a great Auto insurance relationship with them. The few claims I've submitted on this side of the business have all been handled smoothly. The rates have been among the lowest I can find when doing my annual insurance comparisons. 5 Stars! My Progressive condo policy is another matter entirely. Was assessed a significant sum from my HOA for roof damage and had 30 days to pay. Submitted my claim with 3 weeks to spare, expecting a claim payment a week before the due date. Filing the claim and confirming details over the phone was pretty hassle-free and was told I'd have the money in my bank account in 2-3 days. Payment never arrives. The claims adjuster assigned to me was responsive at first but then ghosted me once I started inquiring about the missing pmt. Waited another week hoping to see a deposit before calling back. Spoke to two other reps on separate call-ins- the first didn't have the background to give useful recoup options and the 2nd could only offer to cancel payment and issue a check by mail but warned this process would have to go through channels first- he couldn't do it all himself. Because of this payment error, I now face late fees to my HOA and still do not have confirmation that a check will be mailed. The only thing I do know is I'm going to be waiting at least 2 more weeks. Both reps at progressive claims admitted there is no smooth/coherent process for claims payouts (last guy said home/condo claims go unpaid often) and there is no is no way to contact the check issuer or finance team directly. With all that said, I would recommend auto with Progressive but definitely not homeowners as this side of the house is of surprisingly low quality.
5/5
November 29, 2022
I love insuring my automobile with Progressive. Its customer focused resources and services are outstanding and I feel fully protected and respected with any encounter I have with their agents or services.
4/5
December 4, 2022
Overall excellent. I did expect my rate to be equal or lower than my previous insurance company. I forgot about my speeding tickets but my rate is still lower than expected.Thank you
5/5
December 4, 2022
Everything is fairly clear just need to separate car insurance from house insurance when you make payments a little clearer other than that everything's great fantastic thank you.1
5/5
November 19, 2022
I had to get auto and renters insurance today. It didn't take long at all and I'm set up with both. It was cheaper than I thought. I was even able to get quotes on other options. Very pleased.
3/5
November 16, 2022
I will more then likely be changing insurance companies. My rate has just gone up and up for the past year. In fact I just learned that it went up again, and I didn’t even know about this increase. I currently have auto and rental insurance and I would like to add life insurance but I have no luck on finding information on adding this.
5/5
November 19, 2022
I had to get auto and renters insurance today. It didn't take long at all and I'm set up with both. It was cheaper than I thought. I was even able to get quotes on other options. Very pleased.
5/5
December 4, 2022
I appreciate the customer service that Progressive provides with auto & renters insurance. However, I am not pleaded with my auto insurance policy being increased again in November. I was not aware that my son had a Speeding ticket. Progressive, can you make Changes to include what factors are involved when increasing the cost of ANY Police??
5/5
December 4, 2022
A few years back my husband's Jeep caught fire and progressive was very helpful and we we're so very grateful and thankful for all they done!!
5/5
November 21, 2022
Have had a good experience so far in getting new in car insurance with Progressive
4/5
November 28, 2022
Progressive has been very professional throughout my whole process of signing up for my auto insurance.
3/5
November 22, 2022
I was confused. Auto system was confused. First person was confused. If I did not follow up would not really have insurance.
5/5
November 17, 2022
Representatives for auto and renters insurance were both very pleasant and helpful
5/5
November 19, 2022
I had to get auto and renters insurance today. It didn't take long at all and I'm set up with both. It was cheaper than I thought. I was even able to get quotes on other options. Very pleased.
Auto insurance
Over 27 million drivers trust Progressive for their auto insurance.
Homeowners insurance
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Renters insurance
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Condo insurance
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