Progressive insurance reviews

it was great! my rep was very knowledgeable and considerate! patient and went above and beyond to make sure i understood and had everything i needed!

Last agent I spoke to because of COVID was the rudest person ever, that’s why I prefer email

Fast and efficient customer service

Great service over the years.

When I called to speak with someone I was told my wait time would be 15 minutes and no one answered after 20 minutes

The reps I spoke to were knowledgeable and courteous.

The reps I spoke to were knowledgeable and courteous.

I've had progressive insurance before. I've always had good relations with them. I would recommend them to anyone looking for any insurance.

Experience is great. No issues to report and service is efficient and professional.

Great service over the years.

I called in a couple of times, and the expertise was amazing and astute. Thank you.

Great agent. Very helpful and professional.

Fast and efficient customer service

Agents and phone representatives are always well informed and do a good job of putting me at ease

I had to call twice for assistance and both times I was helped and they were very patient and understanding. Helpful and genuine. I was able to get everything I needed to be insured to ride my motorcycle and have the required documents.

Lady who did the boat policy was friendly and professional.

The person I spoke with to update policy was the most amazing agent I have dealt with in all my time with progressive. She is an asset to your company!

Last agent I spoke to because of COVID was the rudest person ever, that’s why I prefer email

Supervisor was nice in she knew what she was doing thank yous so very much

Great and wonderful I got what I needed done and had wonderful talk with the angent. Have a wonderful day

Your customer service was great and very good at his job he made getting insurance for my motorcycle and boat very easy

Going through the claims' process was quick and easy. We were already upset by having to post a claim in the first place, so we don't need extra hassles. Thank you Progressive for relieving some of the anxiety by making the process painless.

I called in a couple of times, and the expertise was amazing and astute. Thank you.

When I called to speak with someone I was told my wait time would be 15 minutes and no one answered after 20 minutes