Progressive insurance reviews

I have been very satisfied with Progressive,but I just noticed that my monthly premium has gone up $11.00, so that didn't make me very happy!!! I don't understand why it has gone up.... inflation???? If it goes up anymore, I will have to shop for cheaper rates!!!

Excellent experience. Being able to add and delete vehicles and make changes to coverage without talking to an agent is a real advantage

I thought everyone at progressive was very customer friendly, they helped me a lot,answered a lot of questions.

My general experience was wonderful the representative helped me understand everything that was going on with my policy and for the changes I made what was needed to get a lower rate.

My neighbor recommended Progressive. I researched the website/app and learned I could get the same coverage on home and auto insurance and save over $600 annually!

Overall the representative was very helpful in resolving my issues.

customer service person on phone was fantastic. Very thankful for their help and assistance.

All of the staff were professional and helpful today! They all listened to me and my needs and provided with reduced savings and complete coverage blessings to all of you. Thank you so much.

Excellent customer service Prompt reply.

Good, great customer service

People were great. Website and emails didn't synch up very well.

Great customer service with Janae

Great, the customer representative was very nice and helped answer my questions over my policy increase.

Loved the agent who helped us on the phone. She was very helpful and clear. She spoke clear English which id usually a problem in today's world.

On phone, had some communication problems with agent. Usually I don’t have any issues with my calls.

wonderful customer experience with agent.

This lady was up with at 6:00am that tell me she really care about me getting in my account Thank to her I did it she’s

People were great. Website and emails didn't synch up very well.

This lady was up with at 6:00am that tell me she really care about me getting in my account Thank to her I did it she’s

It was a good experience talking to someone who sounded professional and was courteous as they would stop and listen to what I had to say. I changed to Progressive from AllState. I did so because AllState had been charging me more than double for the same policy, minus the roadside assistance that Progressive has added. AllState has been charging me $44+ per month when my original quoted premium was $38+. The new price came just a month after selling my pickup truck, for which I had a policy with AllState, and informing them that I had sold it and bought a motorcycle. They were to quote me for one vehicle, yet, they quoted me as having two, both the truck and the motorcycle. For this I was to receive a discount.After contacting the local office last year, contacting their corporate branch within the last few weeks, and finding that they were just going to ignore any issue and continue to charge my account, I canceled. Had me listed in the wrong state/wrong phone number.

The gentlemen I was talking to was very helpful and got me sign up for auto ins. Quickly

Good, great customer service

I added a boat and it was fast and easy.

People were great. Website and emails didn't synch up very well.