Progressive insurance reviews

Just signed up for Progressive Insurance recently. The sales person Betsy was awesome. She helped me with any questions I had, plus helping with the going over the different options that were available to me. The commercials you guys have are cool, pretty funny too.

My experience with Progressive today was very positive. The two representatives that assisted me were both friendly and professional. Both were understanding and knowledgeable pertaining to my needs. This is one reason I’ve been with this company for 10 years. The representatives went beyond my expectations.

The most disrespectful customer service

Experience is great. No issues to report and service is efficient and professional.

The reps were very professional and polite. I was helped immediately with my issue

I have had terrible experiences with my local Progressive insurance agents in Los Angeles and Las Vegas. Progressive needs to do a much better job of making sure local insurance agents know what they are doing.

I ended up calling in and speaking to a rep on the phone who was beyond amazing and took care of my niece. She was polite and helpful and answered my questions perfectly. There was one rep I spoke to a couple of times ago named Mike I believe . He could use some work , normally my interactions with Progressive are positive , insightful, and I get what I need done and taken care of in an efficient manner . Michael is not that guy

Great! But, still needed to speak with an insurance agent (jennifer!) she was so helpful & thorough. I prefer speaking with a live person over the computer! That real customer service!

I spoke with Justin today and he was great!

Everyone is helpful and courteous

Very happy.Today I was helped and walked through by a very nice rep.Not only she did a great job,she made sure I understood everything I was doing

My experience with progressive was outstanding because the staff team they have is always there when you need them to answer all your questions and to help you . So I just wanted to say thank you very much for everything.

It was good great employee helping me

Just signed up for Progressive Insurance recently. The sales person Betsy was awesome. She helped me with any questions I had, plus helping with the going over the different options that were available to me. The commercials you guys have are cool, pretty funny too.

Experience is great. No issues to report and service is efficient and professional.

Fast and efficient customer service

My experience with Progressive today was very positive. The two representatives that assisted me were both friendly and professional. Both were understanding and knowledgeable pertaining to my needs. This is one reason I’ve been with this company for 10 years. The representatives went beyond my expectations.

The reps I spoke to were knowledgeable and courteous.

Excellent. They provided me with all my auto insurance needs.Thanks to Tammy

it was great! my rep was very knowledgeable and considerate! patient and went above and beyond to make sure i understood and had everything i needed!

Everything went smoothly. I started a new policy for my vehicle and easily canceled the old one by phone after. Both transactions went great. The site worked well and the customer service rep on the phone was very helpful and friendly. Made for a great experience.

Honestly DeShawn was a great customer representative I highly recommend progressive based on his friendly and professional manner

I feel completely satisfied with all about, costumer service, easy web site navigation, thanks for be a one of the best insurance companies.

Everyone is helpful and courteous