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4/5
May 27, 2023
This is my first claim in the 2 plus years I’ve been with Progressive, hopefully you will complete my claim without and major disappointment
5/5
May 26, 2023
Overall my experience was very good. Actually, it kind of exceeded my expectations. I accomplished everything that I set out to do.
5/5
May 30, 2023
I feel like Progressive makes it easy for customers and I appreciate that. Keep up the good work!
5/5
May 29, 2023
I don't like having to use different accts to pay this bill... I just want one... I have one debit card that you don't take for some reason, they have no problem taking my car payment from it,so I had to pay it through PayPal this time, then have different amounts of money deposited into a acct that I never use any other time. That's frustrating
3/5
May 28, 2023
I called yesterday to cancel my policy & the autopay & was told it was successful. Got an email reminder for upcoming auto payment today so I called to speak to an agent who was named Jen or Jeanette. She proceeded to be condescending towards me, took my situation personally & went on to tell me that the mistake wasn't her fault, that I made a mistake in my policy choices & that she just got off of bereavement leave because her father died. Then she stopped speaking to me & the call stayed silent & open for several minutes until she disconnected the call. Thoroughly unprofessional.
5/5
May 28, 2023
Vey good the agent was very professional and courteous and the thing i liked the most was getting a agent on memorial day weekend.my last insurance company state farm do not care enough to answer there phone on the weekends during a holiday that's why i switched to progressive customer service number 1
4/5
May 30, 2023
Should be able to sign docs in app, and prioritize the path there through doc signing link.
5/5
May 26, 2023
My experience was great and I was able to complete my process in less than five minutes.
4/5
May 27, 2023
It was pretty smooth to get my own insurance for the first time. Great customer service.
Auto insurance
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Homeowners insurance
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Renters insurance
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Condo insurance
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