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5/5
December 2, 2023
Anne T. was very very very Agent helpful with my policy sign up. I would like to give a special thank you to her.
5/5
November 30, 2023
Really like progressive! I like to call and talk to a representative it's a reassurance thing for me, I need to hear everything is ok and all set. I've always had very nice representatives who answer all my questions and help with whatever it is I need , never a long wait time. Very satisfied
3/5
December 1, 2023
It's been ok. I think they change the amount of money I have to pay way to much.
5/5
December 1, 2023
Amazing; I couldn’t get any other auto insurance company to even talk to me over the phone, much less, give me a quote online. I thank God for Progressive because now I know that good customer service still exists. They spoke to me over the phone and followed up with emails. Thanks again, Susan
5/5
December 3, 2023
Had a great experience, website was straight forward. I was able to navigate through it quickly
4/5
November 30, 2023
It was good it's not like the way you see on TV but other wise it's fine
5/5
December 1, 2023
Very smooth, no problems whatsoever, agent was more than willing to help with any questions or needs I had.
5/5
October 23, 2023
I wish I could remember his name that had helped me but he was very knowledgeable and explained my situation. Great customer service
5/5
October 23, 2023
With help from my insurance agent I felt everything went very smoothly and efficiently and on a timely basis
4/5
October 20, 2023
I’ve had no trouble getting auto insurance documents but homeowners documents seem to be problematic
5/5
October 22, 2023
We feel confident that progressive is a first rate company. We recently had a fender bender and the competence displayed by your representative was awesome! Thank you
3/5
October 23, 2023
The chat rep was awesome they got to me quickly once I requested live chat I am near deaf and chat is key to me the rep was very professional and explained everything in details however I'm not happy getting blind sided with a $300 increases I'm on a fixed income this not affordable
5/5
October 21, 2023
My general experience with Progressive has been very positive. No question is ever foolish. The service I received was top notch!!!
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