Progressive insurance reviews

Everything was smooth and easy to navigate for a first time user.

Other than the above complaint, the site is great.

This is my first claim in the 2 plus years I’ve been with Progressive, hopefully you will complete my claim without and major disappointment

Overall my experience was very good. Actually, it kind of exceeded my expectations. I accomplished everything that I set out to do.

Very reasonable rates! App is very easy to use!

I feel like Progressive makes it easy for customers and I appreciate that. Keep up the good work!

I don't like having to use different accts to pay this bill... I just want one... I have one debit card that you don't take for some reason, they have no problem taking my car payment from it,so I had to pay it through PayPal this time, then have different amounts of money deposited into a acct that I never use any other time. That's frustrating

I called yesterday to cancel my policy & the autopay & was told it was successful. Got an email reminder for upcoming auto payment today so I called to speak to an agent who was named Jen or Jeanette. She proceeded to be condescending towards me, took my situation personally & went on to tell me that the mistake wasn't her fault, that I made a mistake in my policy choices & that she just got off of bereavement leave because her father died. Then she stopped speaking to me & the call stayed silent & open for several minutes until she disconnected the call. Thoroughly unprofessional.

Prefer to talk to a human. I am not a robot!!

I’m a big fan of Progressive

Have had no problems/ issues since we have been with them.

Kevin Moody was wonderful at home office!!

Vey good the agent was very professional and courteous and the thing i liked the most was getting a agent on memorial day weekend.my last insurance company state farm do not care enough to answer there phone on the weekends during a holiday that's why i switched to progressive customer service number 1

Should be able to sign docs in app, and prioritize the path there through doc signing link.

Kevin Moody was wonderful at home office!!

Very good overall and saved quite abit of money..

My experience was great and I was able to complete my process in less than five minutes.

Very easy.Helped me reset password and login

Very nice people and care about what going on.

Very easy to purchase auto insurance.

Never any need for interaction.

It was pretty smooth to get my own insurance for the first time. Great customer service.

I see myself with Progressive for as long as I live

Everything was very easy and fast.