Progressive insurance reviews

You were very helpful,friendly & knowledgeable

Customer service was great...and insurance company is very good at explaining the information u need

Excellent!!!! My agent is wonderful. He is professional, personable, knows his insurance products and provided me with excellent customer service. Progressive Agent made it easy for me to purchase their Auto and Renter’s policies!!!

I consider Progressive to be a very customer service orientated company that truly cares about it's customers. That can't be said about too many organizations these days. I feel very confident having Progressive as my insurance and have recommended them to my family and friends.

I had an Amazing experience with Lenora. She was extremely helpful and spent a great amount of time helping to resolve my issue.

Always a great experience, friendly staff. My needs or questions are taken care of in a timely manner.

The agent was very kind and answered all my questions and help me with my policy set up thank you very much

My customer service rep was Savannah,She was amazing. She answered all my questions very thoroughly and she was very patient and very kind.

No other insurance company can touch Progressive. Good coverage, confidence with my needs being met, always friendly agents/customer service reps and the best prices period.

I had to call because it said I owed money after I paid. Representative told me it was an error and to disresgard. Not good

Everything was clear and easy to understand. I never felt in the dark while selecting my auto insurance.

My husband and I really liked how when we didn't understand what something meant on the policy, we discovered that if we just looked up on the page A little bit there was A learn more paragraph that led us to the knowledge of the confusion we were having and any questions we had on how to describe the policy in A breakdown. We also called Progressive and guess what? No wait time! I know we were as shocked as you are! Lol the lady we spoke with was very patient with us. Knowledgeable and broke down any questions we had about explaining what something meant. Her hospitality made us feel like A name and not A number. She was great and actually gave us A little more solidification to the confidence we needed to assure that we want to have our insurance with progressive!

I’m a firm believer in the idea that your business is only as good as the people that work for it. The lady that helped me out today went above and beyond. She was absolutely amazing. She was helpful. She was kind. She seemed enthusiastic. Aside from Price, she was one of the deciding factors and me switching to Progressive today.

Mr.Darren Lobato,Was fantastic. He was able to help me save in every way he could. That's way I decided to make a change. Expecting a New policy.

Vicki agent was very helpful!

Great, insurance agent through nationwide was able to find me this company (progressive) for at least half the price and same coverage.

The representative was very helpful in a nerve racking situation. She made filing my claim process extremely easy and gave me the information I needed in order to start the repair process smoothly.

K & A Agency was very professional and informative

The experience was a memorable one. Thanks to Ebony as she took care of my insurance needs and made the process quick, easy, and convenient! Kudos to Ebony!!!

Even though my issue isn’t complete YOUR ASSOCIATES WERE VERY PROFESSIONAL , COURTEOUS

I find Progressive to be superior in functionality of the site, communication is excellent.

I was very happy with the representative, the automated voice not so much.

Gabby was wonderful she walked me through everything and it did not take long at all

Glenisha and Patricia were extremely helpful and friendly