Progressive insurance reviews

Would be good to receive what I requested Via text, still waiting however recieved this satisfaction text and not the text requested.

I've had my motorcycle insurance with Progressive for 11 years. They have a reasonable price that covers everything I want.

Removing a vehicle on the website was a quick and easy process

I have been shopping around for insurance companies, and Progressives website made it so quick & easy. It was the best experience I had compared to others I was looking at.

Very easy to sign in for new insurance representative was extremely helpful

The lady I spoke with was absolutely wonderful!!

Great, the customer representative was very nice and helped answer my questions over my policy increase.

Your agents are super friendly very helpful Answered all of my questions completely great team you got there way to go progressive!!

Every time I have needed to speak to a representative I’ve always been very pleased with the staff there. Always a good exp

wonderful customer experience with agent.

I initially tried to purchase a policy with a sales rep. I got a quote but not explained that the quote would change the next day. When I called this was explained after the fact when I called to purchaseTrying to talk to the rep on the next day to purchase all the basic info was not saved an addition the rep was not able to speak clearly or articulate her words. Then talked to supervisor and she explained about the quote not holding. She took no responsibility in understanding that the quote terms were not explained. After, a frustrating conversation I went online and purchased the policy at a lower cost and much easier process. Hate to say it - without dealing with the people and doing online was a better experience.

Tomeka is the best representative ever!

Great, the customer representative was very nice and helped answer my questions over my policy increase.

Phone interaction was good.Takes too many steps to find coverages,costs,etc.

Everything was done easily and quickly. The agent at Gary's was outstanding.

Great experience. Lauren took care of me and was friendly, and she worked out all the issues that I was concerned about. She went above and beyond for me and the entire call was spectacular. I don’t use that term very often so yes Lauren was spectacular. Hope all your representatives are as good as her. Thank you Ray Alfini

wonderful customer experience with agent.

Women on the phone was very nice and helpful

Great, the customer representative was very nice and helped answer my questions over my policy increase.

Every time I have needed to speak to a representative I’ve always been very pleased with the staff there. Always a good exp

Every single person was very helpful and kind and thoughtful of me and it was All about what I wanted and what means more to me and how satisfied I was with what they had to offer me....

Well the 3rd lady that I’ve spoken with today 6/23/22 has been the best hands down agent that I’ve spoken with since I’ve been with progressive and I only wish that I would have gotten her name because she did and amazing job.

Tomeka is the best representative ever!

Excellent customer service Prompt reply.