Progressive insurance reviews

My day started out very stressful, when I found out my Geico ins policy had been cancelled. Progressive made it so easy for me to get car insurance. I was in disbelief of how easy it was to get set up. In the end, I thought to myself, “Is that it, am I done?” The rep explained everything thoroughly, he was kind, and helpful. The mobile site was easy to use, and I’m so not tech savvy. Overall I’m very happy with my experience today.

My experience was very good. The agents were very polite and helpful.

Terrible experience. The first girl I spoke to was helpful the second one spoke over me and wasn’t helpful at all.

Christiana was outstanding and very knowledgeable of insurance

Excellant all bases were covered excellant customer service I happy to be a client now ..

Good. Wayne dug into my issue and was able to make the necessary changes to correct my policy

The first agent I spoke with was unable to help me at all. She attempted to transfer me to another agent, but she disconnected the call.The second agent was very helpful and very nice. I know she is located in one of your Ohio offices and I suggest that if her name is on my correspondence from today, you have her train your other agents.

My experience with progressive was great! The agent that helped me was so helpful, kind, very reassuring. Just the way that she spoke with me made it sure that I was able to get insurance & it was such a great experience !

Very enjoyable My agent was informative and friendly

My experience was great. Customer service was able to assist with all of my questions.

Loved the customer rep, warm, funny, knowledgeable & efficient.

As my daughter needed help you seem to calm her down, do what she needed to be done and make things run smooth. Thank you

The second customer service representative saved the experience from being a complete disaster. She was efficient, pleasant and very helpful. She is the only reason I didn’t cancel ALL of my insurance today!

The gentleman who helped me tonight deserves a raise he did a very great job I noticed that my bill had gone up he told me exactly why it did and help me fix it and it was very late at night I appreciate all the help I was given and the apps are nice and the snapshot program is nice too so far since I've had progressive it seems like I'm probably going to be with you guys for a good while at least I'm hoping I'm a very safe driver and I am looking forward to discounts LOL finally I'm not paying tons and tons of money for insurance all thanks to you guys thanks for making things easy for me your app is pretty good it was hard to find the documents I needed but I had the perfect help I apologize for not signing them and send them back sooner because of health issues anyhow I appreciate everything you guys did for me God bless you all

I am happy for your service they are not supportive

Muy amable por parte de la persona que me atendio

I’m very satisfied with my reactions to questions and info looking forward to my experience with progressive.

Good. Wayne dug into my issue and was able to make the necessary changes to correct my policy

My experience was very good. The agents were very polite and helpful.

As my daughter needed help you seem to calm her down, do what she needed to be done and make things run smooth. Thank you

The rep.who assistant me today Johnny I believe was his name .. was very helpful and answered all my question and more ..he was very respectful ..he assisted me on switching a vecical to my policy ..I give him a 100 stars for good customer service today ..

I appreciate the great customer service and the fast service

Muy amable por parte de la persona que me atendio

Great service, friendly agents that helped me add a new vehicle to the policy. It was Hassel free and quick. The pricing was great I'm very satisfied with the service I have!