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5/5
May 23, 2023
I recently was involved in my very first car accident and had no idea what to do. One quick call to claims and they made everything so easy and incredibly quick. I was guided through the whole process. My agent even asked about my health and thanked me for being a long time member before even beginning the process. This is a company where I feel acknowledged and appreciated. Thank you Progressive.
5/5
May 18, 2023
Seems very responsive and proactive, and things just seem to work. I got a welcome text message as soon as I purchased my policies and soon after a text from my agent with policy and contact info. Soon after I got emails with links to e-sign my documents, and it went smoothly.
4/5
May 22, 2023
Coverage and rates have been good. My experience with the car insurance side of the business has been better than homeowners & renters. The websites of the partner companies don't match Progressive's own, and their responsiveness does not match Progressive's internal teams.
5/5
May 18, 2023
My agent was very professional and knowledgeable. He answered all my questions. It was a pleasure doing business with him. I even referred my daughter!!
5/5
May 17, 2023
Jennifer was extremely helpful in assisting me with updating my vehicle insurance. I appreciate her for the he help provided.
3/5
May 18, 2023
Not sure what happened to my original agent, but have avoided talking to anyone else because none of them have been half as polite or courteous as she was...
4/5
May 17, 2023
The representative who helped us was very kind and courteous very professional, helped us find a very good deal for both our vehicles. We are very grateful for that.
5/5
May 24, 2023
I had a very good interaction with the live representative. Very knowledgeable and professional. Excellent service representative
5/5
May 18, 2023
Julian was very professional and made me secure in my decision to stay with Progressive
5/5
May 23, 2023
Agent Kyle was great , He provided very clear explanatory assistance the entire process.i give Kyle 5 stars
5/5
May 18, 2023
I am not a proficient online user. I prefer live voice Today the young lady that helped me ironed out my policy issues was knowledgeable, kind, considerate and resolved my problems.
5/5
May 18, 2023
Setting up policy took a bit longer and I needed to speak to a rep but making payments, and renewing policy is always very simple to accomplish on website. Haven’t had a claim but if I ever do I hope it is handled as efficiently.
5/5
May 23, 2023
I recently was involved in my very first car accident and had no idea what to do. One quick call to claims and they made everything so easy and incredibly quick. I was guided through the whole process. My agent even asked about my health and thanked me for being a long time member before even beginning the process. This is a company where I feel acknowledged and appreciated. Thank you Progressive.
5/5
May 24, 2023
I've been with yall since 1996, and I am elated with the awesome services and help I've gotten all these years and plan to keep. Thank you for all your hard work and dedication in taking care of me all theses years. Keep up the good work.
4/5
May 22, 2023
Coverage and rates have been good. My experience with the car insurance side of the business has been better than homeowners & renters. The websites of the partner companies don't match Progressive's own, and their responsiveness does not match Progressive's internal teams.
5/5
May 18, 2023
My agent was very professional and knowledgeable. He answered all my questions. It was a pleasure doing business with him. I even referred my daughter!!
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