Progressive insurance reviews

I recently was involved in my very first car accident and had no idea what to do. One quick call to claims and they made everything so easy and incredibly quick. I was guided through the whole process. My agent even asked about my health and thanked me for being a long time member before even beginning the process. This is a company where I feel acknowledged and appreciated. Thank you Progressive.

Seems very responsive and proactive, and things just seem to work. I got a welcome text message as soon as I purchased my policies and soon after a text from my agent with policy and contact info. Soon after I got emails with links to e-sign my documents, and it went smoothly.

Coverage and rates have been good. My experience with the car insurance side of the business has been better than homeowners & renters. The websites of the partner companies don't match Progressive's own, and their responsiveness does not match Progressive's internal teams.

The rep is the best. She needs a raiseShe is the real superstar

My agent was very professional and knowledgeable. He answered all my questions. It was a pleasure doing business with him. I even referred my daughter!!

Excellent customer service!

Jennifer was extremely helpful in assisting me with updating my vehicle insurance. I appreciate her for the he help provided.

Not sure what happened to my original agent, but have avoided talking to anyone else because none of them have been half as polite or courteous as she was...

The representative who helped us was very kind and courteous very professional, helped us find a very good deal for both our vehicles. We are very grateful for that.

I had a very good interaction with the live representative. Very knowledgeable and professional. Excellent service representative

Julian was very professional and made me secure in my decision to stay with Progressive

Agent Kyle was great , He provided very clear explanatory assistance the entire process.i give Kyle 5 stars

I am not a proficient online user. I prefer live voice Today the young lady that helped me ironed out my policy issues was knowledgeable, kind, considerate and resolved my problems.

The rep is the best. She needs a raiseShe is the real superstar

I had to call. Person I spoke with was very helpful.

Excellent customer service!

Setting up policy took a bit longer and I needed to speak to a rep but making payments, and renewing policy is always very simple to accomplish on website. Haven’t had a claim but if I ever do I hope it is handled as efficiently.

I recently was involved in my very first car accident and had no idea what to do. One quick call to claims and they made everything so easy and incredibly quick. I was guided through the whole process. My agent even asked about my health and thanked me for being a long time member before even beginning the process. This is a company where I feel acknowledged and appreciated. Thank you Progressive.

The lady was very good. She had all the answers I needed.

I've been with yall since 1996, and I am elated with the awesome services and help I've gotten all these years and plan to keep. Thank you for all your hard work and dedication in taking care of me all theses years. Keep up the good work.

Great service and prices, the best..

Coverage and rates have been good. My experience with the car insurance side of the business has been better than homeowners & renters. The websites of the partner companies don't match Progressive's own, and their responsiveness does not match Progressive's internal teams.

My agent was very professional and knowledgeable. He answered all my questions. It was a pleasure doing business with him. I even referred my daughter!!

Excellent customer service!