Keys to Progress® Homeless Transition Program

Furnishing homes for the homeless with Humble Design

Making a house a home

In 2020, Progressive and Humble Design teamed up to furnish homes for the homeless. Humble Design is a Detroit-based non-profit group that serves individuals, families, and veterans emerging from homelessness by transforming their empty house into a warm, welcoming, and uplifting home with donated furniture and household goods. Humble Design has operations in Detroit, Chicago, Seattle, San Diego, and now, Cleveland.

As a company, we wanted to bring Humble Design’s operations to Cleveland, Progressive’s headquarters location, so our 12,000+ Progressive employees could help them support the homeless in northeast Ohio. The Cleveland Humble Design operation launched in July 2020.

We also offer volunteer and donation opportunities to Progressive people near Humble Design’s other operations.

Making a difference

Homelessness is an ongoing problem in America. It’s a cause worth tackling, and, it’s a cause that aligns well to our business. We strive to acquire new customers and then get them to stay with us. For many homeless, the path is similar – acquire a home and then try to stay in it. Humble Design cites statistics showing that approximately 50 percent of homeless families placed in permanent housing return to shelters within 12 months.

More information

For general questions about the work we are doing with Humble Design to help the homeless, please send an email to