Just snap and go — it's that easy

With Photo Estimate,* you have the option to get your estimate without needing an inspection appointment. Instead, you can take and submit photos and video of your damage after you file your claim.

How to access Photo Estimate

Whether you file your claim online, on the phone, or through the mobile app, we'll use your claim information to determine if you're eligible for Photo Estimate. Usually, a claims rep will send you a text message with an invitation code for the tool. If you file your claim through the app, you might receive your code directly in the app.

Click To See

  1. Download the Progressive app if you don't already have it. Open the app and select Claims Center. Then select Start Photo Estimate and enter your invitation code to start the process.

  2. The app will walk you through the process of taking photos and video of the damage to your vehicle, and you can even add comments to tell us more about the damage. When you're finished, click the upload button to send us your photos and videos. Standard data rates may apply.

  3. Once you've uploaded your photos and video and sent them to us, we'll review them and assess the damage to your vehicle. We'll complete your estimate within a few days and send you a copy via email.

Progressive App login page

The decision to repair is yours—and it's OK to not repair your vehicle. If you finance or lease your car, your lender may require you to get the repairs. If you decide to repair your vehicle, you can choose a shop in our approved Progressive Network or any other shop you'd like. At our approved network of shops, we'll guarantee your repairs for as long as you own or lease your vehicle. Just call your claims rep to start the process.

Still have questions? See answers to common customer questions

Where do I find my invitation code?

What if I received an error message stating that the information entered doesn't match your records?

What happens to the photos and videos I upload through the mobile app?

Having general technical issues while going through the process?