Helping Others

Helping Others

We continue to invest effort, energy and resources to support activities and charitable causes we care about as individuals and teams.

Being there when customers need us most
Our Catastrophe team helps customers in extraordinary situations.

Being there when customers need us most

Being there to support our customers in their biggest hour of need is the most important thing we can do when disaster strikes, and The Louisiana Flood of 2016 was no exception. Since 1991, our National Catastrophe Response Team (NCRT) has worked day and night to help our customers during life’s most challenging times.

When the slow-moving low-pressure system (combined with record humidity) dumped two feet of rain along the Gulf Coast in a mere 48 hours, our NCRT team jumped into action.

“The flooding wasn’t related to a levee breaking, like with Hurricane Katrina. The rain just kept pouring down as the storm lingered, and with nowhere for all that water to drain, it backwashed into a very broad area,” says Progressive’s Senior Manager Igor Mirambeau. “People went to bed one night and woke up the next morning with rising water in the house.”

Helping our customers and our co-workers

As has become the norm in extraordinary situations like these, the NCRT and Claims reserve team members played the role of superheroes for the thousands of customers affected by the flooding, many of whom lost not just their cars, but everything they owned. Armed with a well-tested “play book” and a whole lot of compassion, our team rallied together to make things a little bit easier for our customers.

Whether it’s a flood, a wildfire or a hurricane, Progressive employees are often among those affected by the event, but that doesn’t stop them from putting customers’ needs first. Employees affected by the floods worked all day to help our customers, then organized after-hours cleanup parties to help those among them whose homes had also sustained damage.

On to the next storm

When in the middle of peak hurricane season, anything can happen. Not long after the Louisiana floods, the NCRT was on call again for Hurricane Matthew. Although the storm was less catastrophic than projected, our team was ready to jump in.

NCRT Director Scott Snapp adds, “When the worst happens, we’re always going to be ready to help our customers put their lives back together.”


Progressive continues to inspire motorcyclists to rally for men’s health
Flo’s Chop Shop served as an awareness and fundraising platform for the Movember Foundation at motorcycle events in 2016.

Progressive continues to inspire motorcyclists to rally for men’s health

Since 2015, Flo’s Chop Shop has been a place where a passion for motorcycles, the open road and men’s health awareness intersect to make a powerful difference. Thousands of motorcyclists across the U.S. have had their beards trimmed and shaved and their boots polished at our one-of-a-kind mobile barbershop dubbed “Flo’s Chop Shop”.

The shop has been a mainstay at our motorcycle rallies, creating transformative moments for attendees looking to upgrade their style while sharing their love of motorcycles and the open road. These events have also served as a powerful platform to raise awareness and funds for the Movember Foundation.

Over the last 13 years the foundation has raised more than $710 million for men’s health and funded more than 1,200 projects to help move the needle forward on their goal to reduce the number of men dying prematurely by 25 percent by 2030. Its signature event, “Movember,” encourages men to grow out their moustache each November to promote communication around the health issues facing our fathers, brothers, partners and friends.

"Raising money and awareness of men's health issues is extremely important to us as we know that healthy riders are just as important as healthy bikes," says Progressive Motorcycle Product Manager Scott Hall. "One of the big draws of the motorcycle lifestyle is how riding serves as a positive outlet, helping people clear their minds and foster mental well-being. We call this Throttle Therapy."

Progressive knows that cruising down the open road provides Throttle Therapy like no other and that living your passion can be a positive and transformative experience for both the mind and the soul. That’s why in 2016, we revved up our commitment to support the Movember Foundation through the “Mos and Motos” network by expanding Flo’s Chop Shop into the Progressive Parlor for several Progressive International Motorcycle Shows nationwide.

Visitors to the Chop Shop were encouraged to shave down and step up to raise awareness for men’s health by joining the network and donating to the foundation. Again, this year, Progressive pledged a dollar-for-dollar match – up to 20,000 dollars and also gave away a one-of-a-kind, custom scrambler motorcycle created by renowned motorcycle fabricator, Classified Moto.

Mos and Motos raised more than $540k, over five times what was raised in 2015!

Check out some of this year’s epic mustaches by following our #MosAndMotos hashtag.


Demonstrating the true spirit of giving
A sampling of gifts being delivered to one Adopt-a-Family recipient.

Demonstrating the true spirit of giving

Progressive’s Information Technology (IT) business area has participated in the Adopt-a-Family program in the Cleveland area since 2012. Mostly working with Geauga County Job and Family Services over the last five years, Progressive employees have adopted 280 families, including 55 in 2016. Employees in Colorado Springs also sponsored six families, 40 children and 80 assisted living residents last year.

Our employees enjoy taking the time to form connections with each of the families, understanding what their daily needs are and what would be on their Christmas wish list. They collaborate across business areas (and even states!) to collect gifts and raise funds for both large and small items in creative ways.

IT Executive Assistant Laura Charlton, who oversees the initiative, shares: “Over the years, I’ve seen individuals who have never met band together to provide for needs of a family that isn’t even the one their group adopted. I’ve had endless streams of folks dropping off cash donations for a family that was being evicted two weeks before Christmas. I’ve even seen folks step up to help a mom with a disabled son to purchase a new used car.”

When put to the task, Progressive people from IT (and other business groups who’ve jumped on the bandwagon) have pulled out all the stops to share in the true spirit of giving during the holiday season. “It’s hard to put into words what the IT Adopt-a-Family program means to not only the families asking for help, but also to the employees who put aside their personal tasks to provide a complete stranger and family an entire holiday,” says Laura.

These efforts truly make the season magical for all who are involved.


Raising awareness and saving lives through organ donation
Darcel Thomas (left) donated a kidney to her sister, Candace Grant (right) in February, and both participated in this year's Gr8 to Don8 run.

Raising awareness and saving lives through organ donation

Organ donation is near and dear to many Progressive people in our Maitland, Fla. claims office. Several co-workers have had personal connections with organ donations.

These connections have included a double lung transplant for an employee’s wife, an infant daughter’s heart transplant, an employee’s partner needing a kidney and pancreas transplant, and an employee receiving a kidney from her sister and co-worker. These lives were made better because of the gift of life through organ donation.

To support this cause, Progressive is involved with Gr8 to Don8, a timed 8k run and untimed 5k run/walk that helps raise awareness of the value of organ donation. TransLife holds the annual event, whose name is a play on the “donate eight” concept which advocates that one donor can save up to eight lives.

“As a recipient of organ donation this is very dear to me,” says Progressive Medical Representative Candace Grant. “This is my third year attending and supporting Gr8 to Don8 since having a kidney transplant in 2014 from my sister, Darcel Thomas, who also works for Progressive. It feels great when the company you’re a part of supports you in this great cause.”

Raising awareness and funds for Gr8 to Don8

Progressive has helped sponsor the race since 2014. Together, Progressive people have raised more than $15,000 over the past three years. And, our involvement doesn’t stop there. Employees volunteer to hand out water to runners on the course and set up the race. We also participate as a team (over 50 employees and family members did the 8k or 5k in 2016).

Medical Representative Jason O’Neil’s family enjoyed celebrating the gift of life through this event in 2016. “It was great to be a part of the Gr8 to Don8 event. My family and I completed the 5k with my father-in-law, who was finishing his second 5k since his heart transplant in May 2015,” explains Jason.

Money raised for Gr8 to Don8 through sponsorships and fundraising goes toward educating the public about organ donation, and to support projects to get people registered as organ donors. If interested, you can register or learn more at

Community Involvement

In 2016, our employees in at least 37 states gave back to their communities in a multitude of ways. Here’s a recap of our community outreach efforts.

Results of 2016 Giving Campaign

Employee contributions (employee + company match*) = $7,862,627.96
Employees who contributed = 3,426
Charitable organizations supported = 3,298

*Company match provided through The Progressive Insurance Foundation.

Local event State Map

In 2016, Progressive employees participated in 394 local events across the country. Number of events held by state is shown below.


Members from the Progressive African American Network employee resource group in California, Florida and Ohio celebrated Martin Luther King Jr.'s birthday in their local communities by serving food to homeless, marching and volunteering at a school.

Lesbian, Gay, Bisexual, and Transgender plus Network employee resource group members, coworkers, friends and family participated in Pride Parades/Festivals in cities across the country, including Austin, Texas; St. Petersburg, Florida; and Tampa.

Employees at our Pasadena, California and Tamarac, Florida Service Centers hosted pet adoption events in 2016.

Bike MS takes place in several communities across the country annually, and in 2016 employees participated in Arizona, Colorado, Illinois, and Michigan as well as Ohio. Overall, more than $18,000 was raised by our employees for research and support for those dealing with MS and their families.

In 2016, employees from 14 states collected almost 200 boxes of women's shoes and accessories for Dress for Success, an international not-for-profit organization that empowers women to achieve economic independence by providing a network of support, professional attire and the development tools to help women thrive in work and in life.

In Winter 2016, The Military Network employee resource group held a Million Thanks holiday card campaign companywide for active and inactive members of military where almost 5,000 cards were collected and mailed.

Customer Relationship Management employees across the company, including Austin, Texas; Cleveland and Colorado Springs, Colorado held multiple fundraising activities for Keys to Progress, Progressive’s annual vehicle giveaway event for veterans. They raised over $15,000 and were able to present a $150 gift card to 105 vehicle recipients.

Oldsmar Service Center, Westshore and Riverview Claims offices held a car wash, pancake breakfast, internal garage sale, and penny wars, raising $11,000 for their 2016 Keys to Progress recipients.

Coon Rapids employees, raised $5,000 for their Keys to Progress recipients by paying to wear jeans at work, holding a pie in the manager's face contest, bean bag tournament, waffle bar and change jars.

Arlington, Texas employees had some fun fundraising for their local Keys to Progress veteran recipients in their annual Field Day event. Money was collected to see their favorite leader get dunked under a water bucket, collecting $600.

Over 60 employees, including Progressive's Latin American Networking Association employee resource members, attended Heart Walks in Florida and Ohio in 2016.


In May 2016, California hosted a month of pet-themed activities which included a pet supply drive collecting 2,300 items and $1,353 donated to local animal shelters and culminated in a pet adoption event.

Other 2016 community efforts included 18 employees spending 3 hours cleaning up Golden Gate Park and employees in Sacramento, California raising $450 for the Susan G. Komen Race for the Cure. They have been getting together to walk in the race annually for several years.


19 employees walked in the 2017 St Patrick's Day Parade in downtown Colorado Springs for the 14th year, which is attended by 25,000 people annually.

The Asian American Network employee resource group organized a Colorado Springs site wide drive in 2016 that collected 45 new backpacks with hygiene items for foster children at Fostering Hope.


Progressive's Asian American Network employee resource group supported Progressive’s sponsorship of the 2016 Asia Fest, promoting our insurance products, showing our diversity and inclusion and how we are a great place to work.

For several years, Progressive has been a sponsor of The Tampa Black Heritage Festival to in support of the African American community.

Progressive was a sponsor of the 7th annual GR8 to DON8 8k/5k, a premier organ and tissue donation awareness event in East-Central Florida where our team of 29 members raised $1,486 for the cause.

Progressive sponsored the 2016 India Fest in Fort Myers with employees from the Progressive Asian American Network employee resource group hosting a booth and promoting Progressive as both an employer and insurer of choice for Asian-Americans.

Seven Orlando employees gathered to walk for March of Dimes in 2016 and helped raise $117. Employees also raised $800 through a bake sale to help support victims of the Orlando club shooting.


In coordination with Progressive's Latin American Networking Association, the company was a sponsor for the 4th year of Chicago's Mexican Independence Day Parade where 15 employees engaged while showing the Latino community that we care about involving our company in multicultural events.


The Crown Point Claims office raised $320 for a local basketball league supporting healthy hearts and the American Heart Association.

10 employees in Ft Wayne handed out food to over 700 families in 2 hours at Community Harvest food bank.


Kansas City Claims held a food drive in 2016, collecting 80 items and $1,300.


Twenty-two employees went to the Fisher House community at Walter Reed Medical Center in Bethesda where they served BBQ for 60-90 guests and donated $1,440.


Employees in Detroit walked and held fundraisers for the National Alliance of Mental Illness (NAMI), raising $2,220.


Progressive sponsored Somali Independence Day in Minneapolis, where 15 employees promoted diversity and intercultural appreciation.


The Claims department in Las Vegas provided lunch to 525 homeless at the Lied Dining Facility for Catholic Charities on a Saturday morning in 2016. Several employees also assisted in placing 2,996 flags at the Palm Mortuary for their 2016 Healing Field Service in remembrance of each life lost in the 9/11 attack.

In 2016, employees in Henderson, collected 12 pairs of sunglasses and 11 pairs of glasses that were donated to


For a second year, 15 people from the Corporate Legal department volunteered at Citizen's Leadership Academy in Cleveland, working with students to get their outdoor learning spaces and gardens ready for winter.

Nine employees from the Customer Relationship Management group prepared and served dinner to families staying at the Cleveland Clinic and Rainbow Babies and Children's hospitals.

Fifty-two employees walked in the 2016 Walk, Rock and Run in Cleveland which helps support The Diversity Center's School and Youth Programming through Northeast Ohio.

For the last 10 years, employees have been walking in the Cleveland Walk for Hunger event benefiting the city’s soup kitchen and food pantries. In 2016, employees raised $1,436 for the cause.

For the 2016 Harvest for Hunger food drive for the Greater Cleveland Food bank, 2,167 pounds of food and $5,158 was collected and donated.

Employees in Highland Heights, collected 50 pounds of pull tabs in 2016 and turned them into Ronald McDonald House (RMH). The RMH works with a local recycler to turn those tabs into money for their Family Fund. This fund helps support the families that stay at RMH by providing meals and items for families, assistance in emergencies, and giving families special moments. Also, 11 IT employees provided and cooked lunch for 60+ Ronald McDonald House families.

Every year, around 100 IT volunteers work at 3-4 Cleveland charities for a few hours. In 2016, they volunteered at the Cleveland Foodbank, Euclid Shore Center, Bishop Cosgrove Center, and the Lake County Humane Society, with jobs ranging from cleaning, painting, hanging holiday decorations, winterizing the grounds, walking the dogs, playing with the cats, preparing lunches, and feeding a lot of people.

The Cleveland Personal Lines group organized a blanket/winter accessories drive for the homeless, collecting over 300 items.

In 2016, the Real Estate group in Cleveland constructed a back deck on a home for an Iraqi Veteran.

An Adopt-A-Family program has been organized by our Cleveland IT group for years and this year 55 families were adopted.


Progressive was a sponsor in the Junior League of Tuscaloosa’s 2016 Dragon Boat Race where 12 employees formed a team and raced 250 meters in an authentic 46-foot-long Hong Kong-style dragon boat. Funds raised at the event will be used to by the organization to continue promoting volunteerism, developing the potential of women, and improving the Tuscaloosa community through effective action and leadership of trained volunteers.


Twenty Austin employees provided water and aid to over 6,000 runners at the 2016 3M Half Marathon.

Twenty volunteers helped install a water saving garden with folks from Texas Permaculture, directing water back into a garden at Imagine Art, a space where artists of all abilities can make and exhibit their art.

Progressive volunteers supported Special Olympics Texas and the Travis County Sheriff’s Office through their Road Share ride. Volunteer opportunities ranged from setting up the event to supporting cyclists throughout the 60-mile course.

Austin members of Progressive’s Lesbian, Gay, Bisexual, and Transgender plus (LGBT+) Network participated in the 2016 Hill Country Ride for AIDS and held a bake sale for the event, raising $1,026.

A team of 9 employees helped serve dinner to the homeless at the San Antonio Haven for Hope volunteer kitchen in 2016.

Eighteen Progressive African American Network employee resource group members participated in the 2016 Greater Austin Juneteenth Emancipation Parade, passing out candy to children along the parade route in a Progressive vehicle.


Eleven employees from Hudson volunteered for Habitat for Humanity by building a retaining wall for a sustainable community in River Falls.