Keys to Progress® Program FAQs

How do I know if I’m eligible to receive a vehicle and how do I apply?
You must meet the outlined criteria as noted on the first page of the application and on the website, and apply through a non-profit organization (e.g., charity, military association like a Veterans of Foreign Wars (VFW) post, Veterans Administration (VA) hospital, etc.).

How do I apply?
Non-profit organizations and VA Case Workers need to request applications on behalf of veterans interested in the program. Applications can be requested by sending an email to

Where do I send in my completed application and supporting documentation?
Once the application has been completed, it should be submitted via email to

When are applications accepted?
We begin to review application starting in May of each program year and typically close each year's application submission process around mid-September.

When will I know if I've been selected?
We work with veteran-friendly non-profit organizations to help us identify the recipients based on the above-mentioned criteria. All veterans who are selected to receive a vehicle will be notified by the end of September in each program year.

Where do these cars come from?
Progressive works with local National Auto Body Council (NABC) member body shops to recycle and donate vehicles that were involved in a claim with Progressive. They’ve been fully restored for the veterans as part of a special NABC Recycled RidesTM program.

How many cars do you give away annually?
On average, we gift over 100 cars a year at various Progressive and body shop locations across the United States.

Why do you focus on veterans for vehicle donations?
Veterans are special people. They’ve served our country, so we’re doing what we can to pay them back for their service.

I’m a veteran in need of a vehicle. Are there other programs out there like this?
One of the organizations we team up with for the Keys to Progress program is 1-800-Charity Cars. This organization works with veterans in need all year long. You can learn more at 1-800-Charity Cars or by giving them a call at 1-800-CHARITY (1-800-242-7489).

Who can I contact with additional questions?
For general questions about the program, please send an email to