Safe Travels® Terms and Conditions

(Last updated December 28, 2017)

Your participation in the Safe Travels program ("Safe Travels") and use of the Safe Travels mobile application (the "App") is expressly conditioned on your acceptance of these terms and conditions. If you do not agree with any part of these terms and conditions, you should not participate.

The Progressive Group of Insurance Companies ("Progressive") reserves the right to modify these terms and conditions at any time. Modifications to these terms and conditions can be viewed in the App. Your continued participation will constitute your acceptance of any revisions to these terms and conditions. Please check this page regularly.

About Safe Travels

Distracted driving is dangerous and is a factor in hundreds of thousands of accidents each year. Safe Travels is an app-based program that is designed to encourage and reward distraction-free driving. Ultimately, we hope the App will help you develop safer smartphone habits while driving.

To participate in the Safe Travels program, you simply need to download the App and complete the registration process.

The data collected through the Safe Travels program will not be used in determining your insurance rate.

The Safe Travels Mobile App

How It Works. Safe Travels participation is by invitation only.

Only users of iPhones® and AndroidTM smartphones are eligible for Safe Travels.

The App collects data when you make hand-held and hands-free phone calls, swipe the screen, type, and tap. It does not record the identity of the person with whom you are communicating. The App also uses GPS and motion data from your phone to more accurately measure distracted driving and provide details about your driving trips. Your precise location data is used to provide you trip information in the App.

Once downloaded and registered, the App will run in the background and collect distracted driving-related data, which will be uploaded to Progressive and its service provider. Information about your distracted driving habits will be available for review in the App.

Registration. You will need to download and register the App on your own smartphone using the registration PIN we provided in your invitation email.

Once the PIN is recognized by us, you will need to acknowledge the Safe Travels Terms and Conditions and the Safe Travels Privacy Statement in order to complete registration; if not, the registration will be unsuccessful.

Getting the App. You can download the App from the Apple® App Store or Google PlayTM.

Trip Categorization. Within the App, you will be able to edit the category of trips in which you were not the driver, and change how that trip is categorized (for example, if you were a passenger in the vehicle during the trip, not the driver). The ability to change how a trip is categorized will be available for a limited time after the trip is displayed.

Rewards. For every 300 minutes of distraction-free driving, you will receive a spin of the rewards wheel. Each spin will give you the chance to win a gift card. Your spins will accumulate until you use them, but expire after 30 days. The rewards are fulfilled by our service provider via Virtual Incentives, LLC. See the Rules link in the App for more details.

Safe Use of the Application. When using the App, please ensure that you:

  • Obey all traffic laws, including any laws that restrict the use of mobile devices while driving;
  • Use the App only when it is safe to do so and when it will not create any unnecessary distraction; and
  • Do not use the App for any illegal, hazardous, or unauthorized purposes, or in a manner that is not consistent with these terms and conditions.

Ownership, License. The App is the property of Progressive and its licensors, and is provided for up to four drivers on your policy. You are hereby granted a fully paid, nonexclusive, non-sublicensable, non-transferable, time-limited, revocable license to use the App subject to these terms and conditions. Progressive and its licensors retain all right, title, and interest in and to the App. You may not reverse engineer, disassemble, decompile, alter, duplicate, translate, make copies, or create derivative works from the App, except to the extent allowed under applicable law. If applicable law permits such activities, any information discovered as a result of these activities must be promptly disclosed to Progressive and is deemed to be the confidential and proprietary information of Progressive and its licensors.

Acknowledgement / Vehicle Owner Consent

By enrolling in Safe Travels, you represent that you have the consent of the registered owner of each vehicle to (a) provide information collected by the App to us, and (b) permit us to retain and use the information as described in these terms and conditions. Once the driving information is sent to us, the recorded information will remain on the smartphone for approximately 14 days for viewing, and then be erased. Progressive will retain information collected or derived from the App indefinitely.

Safe Travels data may be useful in determining the cause of an automobile accident. If you're in an accident, you may have a legal obligation to preserve the information on your smartphone. This information may be sought by opposing parties in a civil lawsuit or by police when investigating the cause of an accident, or we may be legally obligated to provide such information in response to a subpoena or as otherwise required by law. In the event that you have an insurance claim with us, we will not use the data to resolve the claim without first obtaining your permission or (if not you) the registered vehicle owner's permission.

The App temporarily stores driving data on your smartphone, and then uploads it for processing by Progressive and its licensors. Transmission of driving data uses a portion of data on your cell phone plan. The online connection required to use the App, and any associated charges (e.g., mobile data expenses) incurred by your use of the App, are your exclusive responsibility and made solely at your expense.

For most smartphones, battery consumption is negligible when not collecting driving data. When driving, battery consumption is comparable to other driving and navigation apps. If the phone's battery power is low, the App will stop collecting driving data to conserve energy. Care should be taken to charge the battery while driving if you take longer car trips.

Safe Travels Data

Privacy. We're committed to protecting your privacy and earning your trust, and understand you may have concerns about how we use the Safe Travels data we collect. In addition to our commitment to you in our Privacy & Security Policy at https://www.progressive.com/privacy/, we explain what we will and won't do with driving data in our Safe Travels Privacy Statement. Notwithstanding the "How We Use the Data" section of the Safe Travels Privacy Statement, we will use the data collected by the App for research and development purposes only and will not use such data in determining your insurance rate.

Communications

We may periodically send you reminders and other information through the App, by e-mail, and/or by phone while you're participating in Safe Travels.

Your Representations

You represent and agree that:

  • You are solely responsible for any data charges resulting from your use of the App;
  • The App is intended for use by users who are of the legal age required by your state to hold a driver's license; and in any case, that you are at least 13 years old;
  • You are not on any U.S. Government list of prohibited or restricted parties.

Jurisdiction / Enforceability

Use of this App shall be governed by and construed in accordance with the laws of the State of Ohio without giving effect to any principles of conflicts of laws. Any dispute concerning this App shall be subject to the exclusive venue of a court of competent jurisdiction in Cuyahoga County, Ohio.

Should any provision of these Terms and Conditions be held invalid, unlawful or for any reason unenforceable, then the invalid, unlawful or unenforceable provision shall be severable from the remaining provisions. Such invalid, unlawful or unenforceable provision shall not affect the validity or enforceability of the remaining provisions.

Disclaimer / Limitation of Liability

YOU UNDERSTAND THAT THE SAFE TRAVELS MOBILE APP, INCLUDING OPEN SOURCE SOFTWARE INCORPORATED THEREIN, IS, TO THE FULLEST EXTENT PERMITTED BY LAW, BEING PROVIDED TO YOU “AS IS,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. YOU AGREE THAT WITH REGARD TO YOUR USE OF THE APP THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, PROGRESSIVE AND/OR ITS LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR INDIRECT DAMAGES OF ANY NATURE, WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR OTHERWISE, EVEN IF IT HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS OF OPEN SOURCE CODE USED IN THE APP BE LIABLE FOR ANY CLAIM, DAMAGES, OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT, OR OTHERWISE, ARISING FROM, OUT OF, OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

PROGRESSIVE RESERVES THE RIGHT TO MODIFY OR TERMINATE THE SAFE TRAVELS PROGRAM AT ANY TIME AND FOR ANY REASON.