That's what 'progressive' means to us. Our goal to be consumers' #1 choice and destination for auto and other insurance requires this forward-thinking approach to everything we do—including our diversity and inclusion efforts.
"We desire to win in the marketplace and do so in the right way. A big part of our ’winning‘ formula comes from being a diverse and inclusive workplace. At Progressive, we are valued for who we are, the ideas we bring, and the energy we invest.
This report highlights our accomplishments, summarizes our opportunities, and showcases our people and our culture, which continue to be our greatest competitive advantage."
Tricia Griffith
CEO
30 years at Progressive
Our culture is rooted in our Core Values. These values aren't just words on a poster —they guide our business decisions and define how we treat our customers and each other. Read more about our Core Values.
There's an art and science to what we do
Our unique backgrounds and viewpoints mean we naturally have differing opinions. We see this as a good thing and have created programs to provoke substantive conversations. Our "Courage at Our Core" and "Dare to Disagree" workshops demonstrate our commitment to an open environment where we not only encourage, but we expect our people to share their opinions and perspectives. Our Employee Resource Groups also host Courageous Conversations, tackling topics related to bias and micro-inequities in the workplace.
We go beyond simply providing unconscious bias training. We 're focused on intercultural competence and developing the skills to create an environment where employees and customers feel welcomed, valued and respected.
Last year, we were honored to receive many awards for being a company that values diversity and inclusion:
The Progressive Art Collection presents excellence in artistic achievement while encouraging open-mindedness to what is unfamiliar and different. Wholly committed to creativity and diversity, our Corporate Art department uses the Collection as a tool to spark rich dialogue about the ideas and concerns of our time, ultimately inspiring our people to risk, learn, and grow.
Sometimes bold and beautiful, sometimes subtle and profound, and always reflecting Progressive’s values and culture, art at Progressive changes you whether you know it or not.
Our Art department partnered with our Network of Empowered Women Employee Resource Group to present an exhibition titled HerStory to promote discussion of women’s issues in the workplace.
Rosemary Laing, Weather #5, 2006, c-type photograph
Senior manager of Salvage
Cleveland, Ohio
15 years at Progressive
When Tracey started her career as a high-achieving young graduate, she never expected she'd be told in her first job interview with another company, "We don't hire people like you." That's when she realized she wanted to work for a company that shared her values of diversity and inclusion—a workplace that not only made her feel safe, but made her feel welcomed.
"I sought out Progressive because they offered same-sex domestic partner benefits and promoted an inclusive culture."
A Progressive employee for over 15 years, Tracey has made LGBT equality part of her life's work. With our Lesbian, Gay, Bisexual, Transgender Plus Network (LGBT+), she was able to connect with employees across the country who shared her passion. For her, "It's about understanding where people are coming from—that's how change happens. At Progressive, Tracey says she brings her whole self to work— mother, wife, social justice advocate—and that's a benefit she can't put a price on.
"I am successful at work because I get to be me."
Site manager CRM
Riverview, Florida
19 years at Progressive
If you ask Kalisha about her passions, she'll tell you it's always been about helping people. A 19-year Progressive employee, Kalisha led our Progressive African American Network and helped encourage dialogue around differences:
"We've developed a program called Courageous Conversations, which provides an opportunity to openly talk about biases and how they impact us and our work."
Kalisha also helped develop our successful Multicultural Leadership Development Program. "We sought to provide minority employees skills, knowledge and exposure to help them move forward in their careers." The opportunity to grow and learn– from culture to technology to operations—that's what Progressive means to Kalisha.
"I always tell people, Progressive is not what you'd expect in a corporate environment."
HR consultant
Albuquerque, New Mexico
18 years at Progressive
Trevan doesn't have many strict rules in his home. But, there is one: "You have to backpack the Grand Canyon before you're 10," says the HR consultant who's been with the company for 18 years. With four kids—Cayden, Chase, Cassady and Kayla—Trevan and his wife Mandy have become a whole crew of explorers.
Five years ago, Trevan and his wife traveled to China to adopt their youngest daughter Kayla. It was life-changing for the family who sought to raise another adventure seeker. It was also the reason he joined with fellow employees to start a parenting resource group at Progressive.
"Progressive offers amazing benefits for adoption, and we wanted to create a group for parents to share stories and advice," he said. This group has since expanded and blossomed into a network for Progressive parents, which also helps us understand the needs of our employees who are balancing work and family.
Manager CRM
Phoenix, Arizona
21 years at Progressive
One thing is certain: Hilda doesn't sit still or settle. At a young age, she watched as family members ran their own businesses in her home country of Guatemala. That entrepreneurial spirit was instilled in her and is one reason she is constantly looking to grow, learn, and share with others.
Before she started at Progressive 21 years ago, she craved a company culture that shared her personal values. She found that the culture and core values here were a pretty great fit with her own, especially when it comes to integrity.
Hilda was first hired as a bi-lingual consultant working with both Spanish- and English-speaking customers. She's never looked back and has continued to expand and share her skills and talents. "I grow to give back, both at work and in the community. I know I can't help others if I don't develop myself first."
She also led Progressive's Latin American Networking Association (PLANETA). She and other PLANETA board members have worked to help Progressive people better understand and communicate with our Latino customer base, candidates, and employees, as well as provide development opportunities for employees. Outside of work, she volunteers at her church and is a big advocate of young people and teachers.
Process consultant
Cleveland, Ohio
14 years at Progressive
Progressive was supposed to be just a job for Susan. She has a background in rehabilitation psychology but decided to give Progressive a try while searching for a job in her field.
That was 14 years ago. Susan fell in love with the company and the culture. She eventually earned her MBA while working full-time with the support and flexibility of her managers.
Susan is the chair of Progressive's Disabilities Awareness Network (DAWN). "It's critical to create awareness, offer support, and empower employees who have disabilities—ones you can see and ones you can't see."
Susan and DAWN also recently partnered with our facilities team to help create understanding of how to enhance the accessibility of Progressive's campuses.
"Progressive isn't afraid of change and will do what it takes if it's in the best interest of our employees or our customers."
Service Center supervisor
Phoenix, Arizona
13 years at Progressive
Ham loves to share his favorite phrase, "If you're not intentionally including, you could be unintentionally excluding." He applies this adage to his work and his personal life.
As a volunteer basketball coach, he's developed a successful team with the philosophy that you can't coach everyone the same; you must adapt to the player. Ham serves as a role model for the kids he coaches, teaching them to be themselves and be their best. He often tells his players that he excels at his job because he can bring his whole self to work at Progressive.
As an active member of our African American Network, Ham's also invested in growing our understanding of inclusion, often initiating conversations that challenge assumptions and help people explore different perspectives.
Leadership development consultant
Cleveland, Ohio
2 years at Progressive
Both in and out of work, you could consider Jamie an experienced coach. In her personal life, she's currently training for her first half-ironman after tackling many shorter-distance races. At Progressive, she puts her coaching skills to work by using her diverse perspectives to help others get comfortable with their unique viewpoints and identities. What does that mean?
When Jamie started her first job after college with another employer, she quickly noticed that she was often the only non-white person in meetings.
"It wasn't just my identity; my ideas were sometimes the only in a room. Over time, I became comfortable with this. I found myself leaning in and learning from different perspectives."
Jamie now shares her learnings with leaders at Progressive, and serves as a resource for our ERGs. Jamie recently participated as a panelist at the Tri-State Women's Forum sharing advice and guidance to over 100 aspiring Progressive women.
"When it comes to diversity and inclusion, Progressive already has an infrastructure in place and I'm honored to contribute to it."
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