Claims

Be the calm during the storm

Explore several Claims career tracks

It’s no secret that accidents are stressful. That's why we have a dedicated team of claims professionals to be there for our customers, ease their minds, and get them back on the road fast.

Our claims professionals are often the first call a customer makes and they're equipped to act quickly and make important decisions autonomously, with kindness and understanding.

There are plenty of ways you can have a positive impact on our customers and our claims team overall, including claims adjusters investigating accidents over the phone, auto damage claims adjusters managing the repair process for customers, or subrogation specialists recovering payments over the phone.

Claims roles

If you're an organized, independent, detail-oriented problem-solver who thrives in a fast-paced environment, our team of claims professionals welcomes you with a top-notch training program and career development. We have claims offices throughout the country, so the opportunities are endless.

  • Claims adjusters
  • Claims representatives—centralized auto
  • Special investigators
  • Claims customer service representatives
  • Claims representatives—centralized medical
  • Subrogation specialists

Meet Brookeley—Claims adjuster at Progressive

Brookeley is out in the field every day helping our customers get back on the road as quickly as possible.

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Meet Laniece—Claims adjuster at Progressive

Laniece is putting her determination and organization to use in the fast-paced world of Claims to help our customers when they need us most.

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