Legal

Narrator:

As an attorney we’re all pretty used to the jokes and, "nobody wants to have to deal with an attorney" but I do feel like house counsel feels like a part of Progressive, which is hard to do because the natural role of house counsel is to be essentially independent.

Narrator:

We are assigned cases from litigation representatives in the claims department. What Progressive calls its insured, or customer, we call our client. Trying to help a client with just the things that they need to know in as layman's terms as I can, that you are, A.) there for them, and B.) that they can trust you, that's probably one of the nicest things that I get to do in my role.

Narrator:

I definitely enjoy being an attorney at Progressive more than I thought I would. You're given a lot of autonomy to run your case the way you think it should be run. You get a lot of availability to think critically on your own vs. "We're gonna do this." "File this motion." "Get it done." "This is how we're gonna approach this case," and not really even asking for your input. So it's really nice to learn and grow that way because you're not learning and growing when somebody is just telling you how to defend a case.

Narrator:

One of the other major shifts to in-house is no more billable hours. You know, we track our time but we don't have these minimum requirements. We don't have our salaries dependent on it. We are pretty busy and would not have any problem making our billable hours if we were outside. That means that we are constantly at a deposition or a hearing and it's really nice to just not have that huge weight on our shoulders.

Narrator:

Progressive has been a great place to work for me. I get that work-life balance. I don't have my billables and I don't find myself stressing about what I've left behind...as much (laughter).

Narrator:

I think one of the reasons probably everyone that I meet at Progressive is so nice is because they're happy and they actually enjoy what they do. I can manage my cases the way I want and I've been able to grow as an attorney because I have that autonomy. So that's been fantastic.