Prepare for next steps

From an employment assessment to a phone or video interview, preparation is key

Tips for what comes next in our employment process

Our interview process varies by role and circumstances. For some job openings, a first step may include an online assessment or phone interview with a recruiter. Other positions may have you complete a video interview. Those steps can depend on the type of experience and skills a job requires and the nature of the work you’d be asked to do. Here are some pointers as you move forward:

If you’ve received word that you’ll be completing a Progressive pre-employment assessment, check out this info for what to expect and how to prepare.
If you’ve received an invitation for an interview—whether it’s via video, phone, or in person—take time to review Progressive’s interview tips.
If you’ve received word that you won’t be moving forward and would like feedback, contact your recruiter, who may be able to share some insight to help you if you reapply with us in the future.
If you still have questions about your current step or what’s next for your application, refer to the FAQs below.

FAQs about our employment process

How long does it take for Progressive to review my application?

It depends on the role and number of candidates who applied, but you can generally expect to hear from us via email or a call within one to four weeks

What’s the status of my application?

You can check by logging into your candidate profile. Just click “Careers login.”

I didn’t pass the pre-employment assessment. Can you tell me why?

Unfortunately, no. Our team only knows whether you’ve passed the assessment or not. We don’t know how you performed.

How does a self-recorded interview work?

We use self-recorded video interviews—where you record yourself answering interview questions—for a lot of reasons, including that they make our process more efficient and convenient for candidates. You don’t have lag time while trying to sync up schedules to interview with a recruiter, and you can complete your interview when it’s best for you using a computer, tablet, or personal cellular device. A Progressive recruiter reviews every completed video interview, so there are still people behind-the-scenes assessing candidates’ responses.

I forgot my candidate login information. Where can I find it?

Use the “I forgot my username” and/or “I forgot my password” link after clicking “Careers login.”

I’m looking for an email I received about a job I applied for…where can I find that?

If you can’t find it in your email inbox, you can log into your candidate profile by clicking “Careers login.”

Does Progressive do background checks?

After we’ve decided that we’d like to extend a job offer to a candidate, we ask them to agree to a background check covering their education, work, and criminal history before making the offer official. We do this for a number of reasons, including to make sure the candidate has the experience they say they have, so we’ll be aware of potential physical or data security risks the candidate might pose, and because, as an insurer, we’re subject to some restrictions about the criminal history of the people we employ.

How do I know a Progressive job posting is legitimate?

All Progressive applications are accepted through our career site. If you find a Progressive job posting on a third-party job site, such as Indeed, Glassdoor, or LinkedIn, please know that a legitimate posting will always point you to our applicant tracking system to apply. Progressive will not contact you via text without your prior consent, nor will we ask you to provide financial account information, such as bank account or routing numbers, as part of our application process.

If you’re contacted by someone via text message claiming to be a Progressive person before you’ve provided your contact information, or if you locate a Progressive job ad and sense it might be a scam, don’t share your personal information and don’t click on the ad. You can let us know by emailing us at phishing@email.progressive.com.